Megan Neale : Limitless Technology - How GigCX Will Redefine CX In 2021

31:46
 
Partager
 

Manage episode 282334540 series 2422471
Par Mark Hillary and Peter Ryan, Mark Hillary - Analyst, and CX Futurist, découvert par Player FM et notre communauté - Le copyright est détenu par l'éditeur, non par Player F, et l'audio est diffusé directement depuis ses serveurs. Appuyiez sur le bouton S'Abonner pour suivre les mises à jour sur Player FM, ou collez l'URL du flux dans d'autre applications de podcasts.

GigCX is often compared to traditional contact centers or BPO, but there is an opportunity to re-think how customer service is designed throughout the entire customer journey.

Megan Neale is co-founder and COO of Limitless Technology, based in London. She explains how the Limitless platform works and how we need to re-think GigCX and what it can offer.

www.linkedin.com/in/meganneale-belimitless

www.limitlesstech.com

155 episodes