Episode 4: Don't Be a Jerk! The Key to Retaining Great Staff


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Welcome to BrainTrust Philanthropy Powered by ViTreo! Bringing you free flowing conversations with top leaders in fundraising, philanthropy, and the nonprofit sector so that you can become a bolder leader, build better relationships, and raise more money for your organization.

In this episode, we spoke with the principal of Milestone Consulting, Darcie Acton; Director of Development and Partnerships at Food Banks Canada, Tania Little; and Senior Vice President of Philanthropy at the Centre for Addiction and Mental Health (CAMH), Susan Mullin. We talked about how to entice and keep great staff in the nonprofit sector, and, yes, the discussion was nothing short of incredible!

There were some great resources talked about by our panelist. Please look at the bottom of this post for links to these.


  • Organizational culture
  • Managing expectations
  • Honouring and valuing work
  • How to avoid burnout
  • Work-life balance
  • Recruiting and attracting the right talent

Please let us know your thoughts below and, if you like what you heard, please click the share button!

Episode 4 Panelists

Darcie Acton

Regional Economic Development Officer, Slave Lake Region
Principal – Milestone Consulting, Widewater, Alberta

Tania Little

Director of Development and Partnerships
Food Banks Canada
Toronto, Ontario

Susan Mullin

Senior Vice President, Philanthropy
CAMH Foundation
Toronto, Ontario


By Invitation: Building the Civilized Workplace by Robert Sutton

Change Work: Valuing decent work in the not-for-profit sector


AFP Diversity and Inclusion Website


53 episodes