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Catalyst Pharmacy Podcast
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Contenu fourni par RedSail Technologies. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par RedSail Technologies ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
On the Catalyst podcast, Mark Bivins dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time. Hosted by Mark Bivins, Chief Growth Officer, RedSail Technologies and Will Tuft, Director of Pharmacy Education & Engagement
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241 episodes
Tout marquer comme (non) lu
Manage series 3252870
Contenu fourni par RedSail Technologies. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par RedSail Technologies ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
On the Catalyst podcast, Mark Bivins dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time. Hosted by Mark Bivins, Chief Growth Officer, RedSail Technologies and Will Tuft, Director of Pharmacy Education & Engagement
…
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241 episodes
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Catalyst Pharmacy Podcast

1 Catalyst Pharmacy Survival Guide II: Mastering Cash Pricing, Medical Billing, and Margin Control 25:54
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In this edition of the Pharmacy Survival Guide series, guests Joey Chamberlain, Parker Baro, Rannon Ching, and Mayank Amin share the hard-earned (and well-won) strategies that keep their pharmacies strong. They talk everything from cash pricing to maximizing margins to turning storage closets into profitable clinics backed by medical billing. Packed with practical tips and real-world wins, this episode is a masterclass in doing more with less. 00:31 – Joey Chamberlain on balancing care and business survival 03:14 – Should you pay for a pricing solution? Why time is money 04:08 – Parker Baro on delegation, priorities, and business focus 07:30 – Rannon Ching on the learning curve of medical billing 09:54 – Real-time insurance tools and fixing billing blind spots 12:15 – Why pharmacy-level care deserves provider-level billing 14:13 – Reframing counseling as consultation for reimbursement 17:00 – Mayank Amin on profit margins, strategic ordering, and innovation 20:11 – Competing with Amazon by offering personalized experiences 22:19 – Diversifying income through clinical services 23:13 – Buying smart: comparing suppliers and boosting script margins 24:00 – Understanding retroactive fees and unpredictable clawbacks 25:19 – Final thoughts: simplify reporting, work smarter, not harder Hosted By: - Mark Bivins, SVP of Sales, RedSail Technologies - Will Tuft | Director of Pharmacy Education & Engagement Guests: - Joey Chamberlain | President, CEO of Cheek and Scott Drugs - Mayank Amin | Owner & Chief Patient Advocate, Skippack Pharmacy - Rannon Ching | Pharmacist-in-Charge, Tarrytown Pharmacy - Parker Baro | Medication Transitions Specialist at Denver Health Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com…
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Catalyst Pharmacy Podcast

1 Empowering Pharmacy Technicians: New Paths, New Possibilities with Meredy Ayers | Catalyst Pharmacy Podcast Episode 134 45:44
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What happens when you invest in your people? In this episode of the Catalyst Pharmacy Podcast, Meredy Ayers shares how she went from small-town pharmacy clerk to development specialist at Bremo Pharmacy. She hones in on how technicians are stepping into top-of-license roles—how that’s impacting workflow, revenue, and most importantly, patient care. From building out roles like community health workers and compression specialists to reshaping how teams operate, Meredy makes the case for investing in technicians’ growth. Because when you bet on your people, they become your biggest advantage. 00:00 – Introduction to Meredy Ayers 02:34 – In the Pharmacy at 15: Meredy’s Journey 06:24 – The Story That Shaped Meredy’s Passion for Community Care 10:44 – Why Investing in Pharmacy Technicians Matters 14:50 – How Technicians Can Take on New Clinical and Operational Roles 19:10 – Community Health Worker Certification for Technicians 23:07 – Deep Dive into Career Growth at Bremo 36:22 – How to Building Technician Careers 42:24 – Prescribables Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Meredy Ayers, CPhT-Adv, CHW | Development Specialist, Bremo Pharmacy Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com…
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Catalyst Pharmacy Podcast

1 Scaling Smarter: Inside Gifthealth’s High-Velocity Pharmacy Model with Amy Edzkowski & Erin Simmons | Catalyst Pharmacy Podcast Episode 133 37:11
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What’s the secret to scaling a pharmacy while keeping customers first? In this episode of the Catalyst Pharmacy Podcast, Gifthealth’s Amy Edzkowski and Erin Simmons share how their platform has grown from start-up to serving over 200,000 patients. Joined by co-host Hemal Desai, they discuss how Gifthealth uses smart technology, direct-to-consumer delivery, and API automation to make complex medication regimens simpler for patients and providers. Plus, they share insights on managing rapid growth, handling hiring surges, and maintaining personalized patient care in a fast-paced business model. If you want to thrive in pharmacy’s fast lane, don’t miss this one. 00:40 – Why Gifthealth Is a Unique Guest 02:15 – Meet Amy & Erin: Gifthealth’s Operations & Product Leads 06:15 – What Is Gifthealth? Business Model & National Reach 10:18 – Helping Patients Access High-Cost Meds Affordably 13:52 – Scaling Fast: APIs, Automation & Efficiency 18:05 – 200K+ Patients & Building a Collaborative Culture 21:15 – Hiring in Hypergrowth: How They Staff Quickly 25:00 – Solving Last-Mile Delivery with Tech 27:30 – Keeping Patients Connected Through Notifications 31:45 – Prescribables Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Amy Edzkowski | Vice President of Operations & Erin Simmons | Senior Product Manager, Operation Technology Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com…
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Catalyst Pharmacy Podcast

1 Catalyst Pharmacy Journeys I: Teaching, Teaming Up, and Taking Ownership 33:07
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Four pharmacy leaders. Four different journeys. In this episode, we revisit the real paths people take into pharmacy — and the impact they’re making in their communities. Matt Binder shares how he grew from single-store owner to multi-store operator with support from Cascadia Pharmacy Group. Marcus Howard talks about leaving teaching to open a pharmacy focused on inclusion in St. Louis. Lacy Epperson explains how she’s expanding clinical services in rural Missouri. And Bill Osborn offers insight into multigenerational ownership, mentorship, and what it means to serve a community. Together, these leaders show the passion and purpose behind independent pharmacy. 00:00 - Matt Binder - Introduction 00:36 - Matt Binder - Cascadia Pharmacy Group 02:17 - Matt Binder - Learning the business side without an MBA 05:10 - Marcus Howard - Introduction 08:35 - Marcus Howard - Realizing health impacts on student success 17:53 - Marcus Howard - Receiving $1 million to launch GreaterHealth 18:23 - Lacy Epperson - Introduction 19:23 - Lacy Epperson - Joining Mitchell’s through a school connection 23:06 - Lacy Epperson - Importance of independent pharmacy in rural areas 24:39 - Bill Osborn - Introduction 25:01 - Bill Osborn - Pharmacy legacy and founding Osborn Drugs 28:50 - Bill Osborn - Balancing independence and scale Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Josh Howland, SVP/GM Pharmacy Management Systems, RedSail Technologies Guests Include: Matt Binder, Owner, Madison Park Pharmacy & Wellness Center Marcus Howard, Founder, GreaterHealth Pharmacy & Wellness Lacy Epperson, Director of Pharmacy Clinical Services, Mitchell's Drug Stores Bill Osborn, President, Osborn Drugs Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com/…
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Catalyst Pharmacy Podcast

1 Grit, Growth, and Great Systems with Joe Williams | Catalyst Pharmacy Podcast Episode 132 1:21:51
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Joe Williams didn’t take the traditional route to pharmacy ownership, and he wouldn’t have it any other way. In this episode of the Catalyst Pharmacy Podcast, Joe breaks down how he hustled his way into the industry and turned late nights, second jobs, and a foreclosure flip into the foundation of his multi-location pharmacy business. He walks us through the strategies and systems that helped him grow his first store 12x — without sacrificing patient care or company culture. Along the way, Joe shares the lessons he's learned about leadership and how relentless grit can turn obstacles into opportunities. https://www.themedsmart.com/ https://www.apexpharmacyconsulting.com/ https://ncpa.org/core-program 01:10 – Joe’s Start in Pharmacy 04:15 – Hustling to Buy His First Store 10:00 – Switching to PioneerRx (and Regretting the Alternative) 14:30 – The Power of Systems Over Micromanagement 24:50 – Culture and Staff Development That Scales 36:00 – Delivery with a Destiny: The Magnet Story 43:50 – The Power of Proactive Care 49:20 – Prescribables Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Joe Williams | Pharmacy Owner / Co-Founder, Apex Pharmacy Consulting Looking for more information about independent pharmacy? Visit www.pioneerrx.com…
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Catalyst Pharmacy Podcast

1 RedSail Unscripted: Investments That Are Transforming Pharmacy with Josh Howland & Andy Maurer | Beyond the Scripts Podcast 58:23
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From big dreams to big plans: Andy Maurer and Josh Howland share how RedSail Technologies is building real-world solutions that are impacting the industry. On this episode of Beyond the Scripts, Josh and Andy break down their strategy for growing RedSail’s pharmacy technology ecosystem — from PMS platforms to merchant services — and how private equity investment is driving that growth. They also tackle major industry challenges, from disrupting e-prescribing monopolies to creating new revenue opportunities for pharmacies in 2025. Tune in to learn what’s next for pharmacy technology and, more importantly, what it means for your business. 00:00 - Introduction 01:24 - Path to becoming CEO of RedSail Technologies 05:59 - Discussion about private equity's role in RedSail Technologies 08:40 - Josh on how private equity investment changed development cycles 19:22 - Overview of pharmacy management systems under RedSail 26:26 - The strategic importance of the PowerLine Switch 31:16 - RxCash+ program and improving cash prescription pricing 43:34 - Introduction of RedSail Pay for credit card processing Hosted By: Will Tuft | Director of Pharmacy Education & Engagement, PioneerRx Guest: Josh Howland | President of Pharmacy Management Solutions, RedSail Technologies Andy Maurer | CEO, RedSail Technologies Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com…
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Catalyst Pharmacy Podcast

1 The Fast Track to Pharmacy Ownership with Josuah Tilus | Beyond the Scripts Podcast Episode 69 56:33
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At just 25 years old, Josuah Tilus didn’t wait to make his mark on the industry. He bought his own pharmacy fresh out of school and has been redefining what it means to be an owner since. In this episode of Beyond the Scripts, Josuah shares his journey from pharmacy student to pharmacy owner at Chinook Pharmacy in Forks, WA. He opens up about his fast track to ownership: attending over 30 conferences in school, building a strategic network, and getting involved in professional organizations. Now, as a young owner in a tight-knit community, Josuah is updating operations, rolling out new software, and launching clinical services to tackle healthcare gaps in his rural community. If you’re curious about how to make big moves early in your career — or what it takes to own and innovate —, this episode is for you. 00:00:00 - Introduction to Josuah Tilus 00:01:25 - Josuah's timeline (graduation to pharmacy ownership) 00:03:23 - The whirlwind process of buying the pharmacy 00:07:34 - Educational journey and involvement 00:15:57 - Advice for pharmacy students on balancing priorities 00:30:50 - Moving from Florida to rural Forks, Washington 00:46:21 - Implementing changes at the pharmacy 00:53:11 - Future plans for clinical services Hosted By: Will Tuft | Director of Pharmacy Education & Engagement Guest: Josuah Tilus | Pharmacy Owner & Manager, Chinook Pharmacy & Variety Looking for more information about independent pharmacy? Visit www.pioneerrx.com…
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Catalyst Pharmacy Podcast

1 Prescription for Change: Pharmacy Advocacy and Innovation with Theresa Tolle | Catalyst Pharmacy Podcast Episode 131 51:02
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What if the future of healthcare was shaped by those who know it best – pharmacists? In this episode, we sit down with Theresa Tolle, Owner of Bay Street Pharmacy, to discuss how independent pharmacists are working to change the industry from the inside out. Theresa draws on her experiences as an independent owner and former APhA President to reflect on the past, present, and future of pharmacy. We dive into the latest updates in PBM legislation, opportunities for accreditations, and best strategies for administering (and billing) clinical services. We also discuss the importance of advocacy and how you can make a difference in changing the profession for the better. As Theresa explains it, change is coming; you just have to be ready. NCPA Legislative Action Center: https://ncpa.org/legislative-action-center?vvsrc=%2fCampaigns%2f121272%2fRespond Fight PBMs Now: https://www.fightpbms.com/ APhA Legislative Action Center: https://actioncenter.pharmacist.com/ NCPA | Friends in High Places: https://www.ncpa.org/newsroom/executive-update/2025/03/07/friends-high-places-ncpa-executive-update-march-7-2025 CDC DSMES Toolkit: https://www.cdc.gov/diabetes-toolkit/php/reimbursement/medicare-reimbursement-guidelines.html 00:00 - Introduction to Theresa Tolley and her background 04:28 - Discussion on PBM reform legislation and advocacy efforts 11:51 - Florida-specific legislative initiatives and provider status bill 19:39 - Overview of PQA (Pharmacy Quality Alliance) and its purpose 27:26 - Bay Street Pharmacy's combo shop model and LTC at home services 28:40 - Diabetes education program and Medicare billing details 40:26 - LTC at home implementation and compliance considerations Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Theresa Tolle | Owner of Bay Street Pharmacy Looking for more information about independent pharmacy? Visit www.pioneerrx.com…
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Catalyst Pharmacy Podcast

1 RedSail Unscripted: Software Changes, Vouchers, AI, and More with Josh Howland | BTS Episode 68 1:05:31
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What burning questions do RedSail customers have about the future of pharmacy? In this special episode of Beyond the Scripts, we put Josh Howland in the hot seat to discuss the industry’s most pressing issues. Josh talks about the evolution of PioneerRx, RedSail’s multi-PMS strategy, and the benefits of the PowerLine switch. He also explains how RedSail plans to help pharmacies stay profitable, even amid the rise of expensive medications like GLP-1s, and his cautious approach to integrating AI into pharmacy technology. Outside of the software, Josh dives into industry-specific challenges, like transparent pricing, manufacturer voucher programs, and the cybersecurity challenges following the Change Healthcare attack. With this conversation, Josh cuts through the industry noise and offers answers to all the questions you’ve been asking. 00:00 - Introduction and Josh's journey at PioneerRx 06:48 - Impact of RedSail’s acquisition on PioneerRx 17:01 - RedSail Technologies portfolio expansion 21:34 - Integrating independent pharmacies under one technology network 30:36 - Communication and company growth challenges 33:36 - The PowerLine switch benefits and security 43:27 - Fee structure changes and pricing model 49:26 - Manufacturer voucher programs and claim issues 01:00:02 - Development priorities and AI's future role Hosted By: Will Tuft | Director of Pharmacy Education & Engagement, PioneerRx Guest: Josh Howland | President of Pharmacy Management Solutions, RedSail Technologies Looking for more information about independent pharmacy? Visit www.pioneerrx.com…
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Catalyst Pharmacy Podcast

1 Building Life Through Pharmacy with Hashim Zaibak | Catalyst Pharmacy Podcast Episode 130 47:43
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“Hayat” is the Arabic translation of “life,” and Hayat Pharmacy Founder and CEO Hashim Zaibak has made it his mission to breathe new life into independent pharmacy. In this episode of the Catalyst Pharmacy Podcast, we sit down with Hashim to discuss his journey from chain supervisor to independent owner. What started as a single location in Milwaukee has grown into an empire of over 20 pharmacies — all while keeping patient care at the heart of the business. We talk all things team building, revenue opportunities, and how Hashim is empowering the next generation of pharmacy entrepreneurs. New and experienced owners: you won’t want to miss this one. Learn more about Hashim’s pharmacies: www.hayatrx.com www.hayatltc.com 00:00 - Hashim Zaibak and Hayat Pharmacy 04:44 - The Meaning Behind "Hayat" 08:09 - From Chain Supervisor to Independent Owner 13:38 - Evolution of Services: Home-Based Vaccinations and Injections 21:43 – Hashim's Most Impactful Mentors 31:19 – What's Coming to the Future of Pharmacy? 36:05 – How to Motivate Your Staff 46:38 – Remembering Your "Why" During Challenges Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Hashim Zaibak | CEO of Hayat Pharmacy Looking for more information about independent pharmacy? Visit www.pioneerrx.com…
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Catalyst Pharmacy Podcast

1 Catalyst Pharmacy Survival Guide I: Financial Foundations & Compliance 47:54
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In this exciting new segment of our Rewind series, we're crafting a Pharmacy Survival Guide that only Catalyst can deliver. These thoughtfully designed multi-part podcasts look back at previous episodes of Catalyst and Beyond the Scripts to explore fundamental areas in pharmacy that will enhance your professional growth. Part 1 of the survival guide focuses on financial foundations & compliance, featuring valuable advice and fresh insights from our previous guests Brad Gallagher, Shahida Choudhry, and Greco De Valencia as they break down critical topics ranging from the importance of working capital in pharmacy transactions to identifying legal blind spots in regulatory compliance. Links to Previous Episodes Compliance Financial Foundations 00:07 Financial Segment Begins 07:44 Pharmacy Market Trends 11:40 Business Adaptation Strategies 15:37 Acquisition Evaluation 22:41 Compliance Segment Begins 28:41 Annual Compliance Requirements 36:38 Hiring Best Practices Hosted By: Mark Bivins, Chief Growth Officer at RedSail Technologies, Will Tuft | Director of Pharmacy Education & Engagement Guests: Brad Gallagher | Partner and Co-Leader of Health Care Controversies at Barclay Damon LLP, Shahida Choudhry | Owner of Palms Pharmacy, Greco De Valencia | Senior Loan Officer & Vice President at Pharmacy at Live Oak Bank Looking for more information about independent pharmacy? Visit www.pioneerrx.com…
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Catalyst Pharmacy Podcast

1 Streamlining Success in the Pharmacy Marketplace with Kris Rhea & Saad Aqqad | Beyond the Scripts Podcast Episode 67 55:29
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In this episode of Beyond the Scripts, Kris Rhea introduces Pharmacy Marketplace, an AI-driven platform helping independent pharmacies optimize purchasing and maintain wholesaler compliance. Independent pharmacy owner Saad Aqqad shares how implementing the system at Oak Ridge Pharmacy eliminated manual processes and protected valuable rebates, while freeing up time for patient care. Host Will Tuft explores how this technology solution is helping pharmacies work smarter and stay competitive in today's challenging healthcare landscape. 0:00 - Introduction and guest introductions 3:37 - Saad's journey: Opening Oak Ridge Pharmacy 11:59 - Navigating COVID as a new pharmacy 18:35 - Chris explains Pharmacy Marketplace 27:07 - Benefits of technology in pharmacy operations 38:42 - Discussing DSCSA compliance and supplier relationships 46:38 - Future plans for Oak Ridge Pharmacy 51:56 - Final thoughts on community pharmacy and relationships Hosted By: Will Tuft | Director of Pharmacy Education & Engagement Guest: Kris Rhea | Director of Business Development, Pharmacy Marketplace Saad Aqqad | Owner and Founder, Oak Ridge Pharmacy Looking for more information about independent pharmacy? Visit www.pioneerrx.com…
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Catalyst Pharmacy Podcast

1 From New Grad to Multi-Store Owner with Matt Binder | Beyond the Scripts Podcast Episode 66 1:01:23
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Meet Matt Binder, the 2024 WSPA Distinguished Young Pharmacist. Making his home in Seattle, he has built a three-store pharmacy network while maintaining the personal touch that makes independent pharmacies special. On this episode of the Beyond the Scripts Podcast, join him and host Will Tuft as they share modern insights on team building, profit-sharing strategies, and the power of student engagement. Learn how his partnership with the Cascadia Pharmacy Group enables innovation while preserving the essential role of community pharmacy. From natural products to healthcare advocacy, Matt's story showcases the evolving face of independent pharmacy. 0:00 - Introduction & Background 5:18 - Building a Three-Store Operation 15:12 - Student Engagement & Team Building 25:03 - Natural Products & Business Model 38:42 - Managing Multiple Locations 45:16 - Advocacy & Industry Changes 52:35 - Future of Independent Pharmacy Hosted By: Will Tuft | Director of Pharmacy Education & Engagement Guest: Matt Binder | Owner, Madison Park Pharmacy & Wellness Center Looking for more information about independent pharmacy? Visit www.pioneerrx.com…
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Catalyst Pharmacy Podcast

1 Breaking New Ground in Memory Care with Amina Abubakar | Catalyst Pharmacy Podcast Episode 129 44:45
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Book Your Hotel for Connect 2025: https://redsail.us/3Q2y4Lt Amina Abubakar returns to the Catalyst Pharmacy Podcast, as she shares how restructuring her organization led to new growth and introduces GUIDE, a Medicare initiative transforming community pharmacies into brain health hubs. As the only community pharmacy-focused model among 390 selected sites, GUIDE reimagines how pharmacies support memory care patients and their families. Tune in to learn more about the evolving pharmacy practice, innovative healthcare delivery, and making a meaningful global impact. 0:00 - Introduction & Guest Welcome 3:22 - Team Growth & Organizational Transformation in 2024 10:13 - The GUIDE Program: A New Approach to Memory Care 20:23 - Program Launch Details & Pharmacy Network Partnership 26:16 - Building a Patient Care Navigator System 31:19 - RohoVoyage: African Travel & Healthcare Impact 38:39 – Prescribables Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies Guest: Amina Abubakar | CEO of Avant Pharmacy and Wellness Looking for more information about independent pharmacy? Visit www.pioneerrx.com…
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Catalyst Pharmacy Podcast

1 Pharmacy Technology in 2025: PBM Reform, M3P, and AI Integration | Catalyst Catch-Up 30:44
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In this edition of Catalyst Catch-Up, hosts Mark Bivins and Josh Howland explore what’s in store for pharmacy technology in 2025. Tune in as they discuss the latest on PBM reform legislation, the rollout of new copay smoothing requirements, and their vision for pharmacy management systems in the new year. All this and more in this edition of Catalyst Catch-Up. 0:00 - PBM Reform Discussion 05:30 - M3P Copay Smoothing Implementation 10:29 - 2025 Vision for Pharmacy Management Systems 19:03 - AI and Automation in Pharmacy 23:52 - Prescribables Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Josh Howland, SVP/GM Pharmacy Management Systems, RedSail Technologies Register for Connect here: https://www.connectpharmacyconference.com/event/8dc1a8fb-5b69-4f7b-8d0a-0c87193f3cd5/home Looking for more information about independent pharmacy? Visit www.pioneerrx.com…
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