The Pathology Grand Tour podcast

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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

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The Pathology Grand Tour

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Episode 12: Cytopathology 36:18

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Eva Wojcik is Chair of the Department of Pathology and Helen M. and Raymond M. Galvin Professor of Pathology at Loyola University Stritch School of Medicine, Maywood, Illinois, USA. Dana Razzano is a current GI/Liver Pathology Fellow at Stanford University, California, USA, and completed a Cytopathology fellowship at Yale University, Connecticut, USA, in June 2021. You can find Dana on Twitter at @Dr_DR_Cells , and Eva on Twitter at @eva_wojcik .…

The Pathology Grand Tour

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Episode 11: Molecular Pathology 35:16

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Ann Moyer is Associate Professor of Laboratory Medicine and Pathology at Mayo Clinic, Rochester, Minnesota, USA. Manuel Salto-Tellez is Professor of Molecular Pathology at Queen’s University Belfast, Northern Ireland, and Professor of Integrated Pathology at the Institute of Cancer Research in London, UK.…

The Pathology Grand Tour

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Episode 10: Hematopathology 31:29

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Akanksha Gupta is a hematopathologist with a hematopathology fellowship at Memorial Sloan Kettering Cancer Center, New York, New York, USA. Rashmi Kanagal-Shamanna is Associate Professor of Hematopathology and Director of the Microarray Facility at the University of Texas MD Anderson Cancer Center, Houston, Texas, USA.…

The Pathology Grand Tour

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Episode 9: Clinical Chemistry and Biomedical Science 36:23

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Leanne O’Connor is a Biomedical Scientist in Clinical Biochemistry at Western Health and Social Care Trust, Enniskillen, UK. Gareth McKeeman is Consultant Clinical Scientist at Belfast Health and Social Care Trust, Belfast, UK.

The Pathology Grand Tour

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Episode 8: Pediatric and Perinatal Pathology 40:38

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Oscar Lopez-Nuñez is Assistant Professor at Cincinnati Children's Hospital Medical Center, Ohio, USA. Miguel Reyes-Mugica is Chief of the Division of Pediatric Pathology at the Children's Hospital of Pittsburgh, Pennsylvania, USA.

The Pathology Grand Tour

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Episode 7: Histopathology II 23:15

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Mei Lin Bissonnette is Clinical Associate Professor at the University of British Columbia and Director of the BC Provincial Renal Pathology Laboratory, St. Paul’s Hospital, Vancouver, British Columbia, Canada. Hayley Pincott is Associate Practitioner in the Oral Pathology and Microbiology department at Cardiff and Vale University Health Board, Cardiff, UK.…

The Pathology Grand Tour

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Episode 6: Histopathology, Part 1 29:27

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Rajendra Singh is Professor of Dermatology and Pathology, Director of Dermatopathology, and Associate Chair of Digital Pathology at Northwell Health, New York, USA. He is also the Founder of PathPresenter Corporation. He can be found on Twitter at @mydermpath and @pathpresenter. Melanie Bois is Consultant in the Division of Anatomic Pathology and Assistant Professor of Laboratory Medicine and Pathology at Mayo Clinic, Rochester, Minnesota, USA. She can be found on Twitter at @MelanieBoisMD. Join us back on the tour bus on January 11, 2022, for the next stop in our two-episode, histopathology special!…

The Pathology Grand Tour

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Episode 5: Veterinary Pathology 34:34

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Nicola Parry is Head of Pathology at the University of Surrey’s School of Veterinary Medicine, Surrey, UK. Chiara Palmieri is Associate Professor in Veterinary Pathology at The University of Queensland, Queensland, Australia.

The Pathology Grand Tour

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Episode 4: Immunology and Infectious Disease 36:42

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Céline Gounder is Clinical Assistant Professor of Medicine at New York University School of Medicine and Attending Physician at Bellevue Hospital Center, New York, USA. She hosts the podcasts “American Diagnosis” and “Epidemic” and is CEO and Founder of Just Human Productions. She can be found on Twitter at @celinegounder. Michael Shurin is Director of the Division of Clinical Immunopathology and Associate Professor of Pathology and Immunology at the University of Pittsburgh Medical Center, Pittsburgh, Pennsylvania, USA.…

The Pathology Grand Tour

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Episode 3: Forensic Pathology 37:50

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Marianne Hamel is a Forensic Pathologist at Jersey Shore Forensics, New Jersey, USA. Nicole Jackso n is Associate Medical Examiner and Physician at King County Medical Examiner’s Office, Seattle, Washington, USA.

The Pathology Grand Tour

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Episode 2: Pathologists’ Assistants 27:06

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Michael Desimone is an ASCP-certified pathologists’ assistant at Yale University School of Medicine, New Haven, Connecticut, and at Northwell Health, New York, USA. He can be found on Twitter at @diseasehunter. Dennis Strenk is a pathologists’ assistant at Wisconsin Diagnostic Laboratories, Milwaukee, Wisconsin, USA. He hosts the podcast “People of Pathology” and can be found on Twitter at @dstrenkPA and @peopleofpath.…

The Pathology Grand Tour

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Episode 1: Microbiology 30:00

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Bobbi Pritt is Professor of Pathology and Director of the Clinical Parasitology Laboratory in Mayo Clinic’s Department of Laboratory Medicine and Pathology, Rochester, Minnesota, USA. Elaine Cloutman-Green is Consultant Clinical Scientist in Infection Prevention and Control/Lead Healthcare Scientist at Great Ormond Street Hospital NHS Foundation Trust, London, UK.…

The Pathology Grand Tour

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The Pathology Grand Tour 0:54

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