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Contenu fourni par Phil Ward and Jane Fulton. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Phil Ward and Jane Fulton ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
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Insights Unlocked


1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Unhinged and Bumbled up : The relatable dating podcast explicit
Tout marquer comme (non) lu
Manage series 2924003
Contenu fourni par Phil Ward and Jane Fulton. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Phil Ward and Jane Fulton ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Season 3 Out on Friday 11th Feb
We're Back!!!!
Welcome to the world of unhinged and bumbled up,
Are you fed up of dating apps? Fed up of swiping left continously? Want to find a deeper connection? Just not getting that intimacy you want? Subconscious behaviours leading to falling into those same traps?
Are you an anxious attachment style, keep running to those people because they show you a little attention?
are you avoident? When things start to get serious you run the other way?
we have you covered!
Join us as we embark on a journey through the world of online dating, meeting people in person, relationships and much more
Our hosts are:
Phil, that guy who has had his fair share of bad dates that didn't turn into his happily ever after!
Jane, had so many dating disasters that she wrote a book about them, just when she was about to give up, she ended up meeting Mr. Right
They talk about our experiences and opinions on how to survive the minefield that is dating, all with a little (alright a lot of) help from some amazing guests.
For more click here for our website
Unhinged and bumbled up instagram
Get bonus content on PatreonHosted on Acast. See acast.com/privacy for more information.
27 episodes
Tout marquer comme (non) lu
Manage series 2924003
Contenu fourni par Phil Ward and Jane Fulton. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Phil Ward and Jane Fulton ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Season 3 Out on Friday 11th Feb
We're Back!!!!
Welcome to the world of unhinged and bumbled up,
Are you fed up of dating apps? Fed up of swiping left continously? Want to find a deeper connection? Just not getting that intimacy you want? Subconscious behaviours leading to falling into those same traps?
Are you an anxious attachment style, keep running to those people because they show you a little attention?
are you avoident? When things start to get serious you run the other way?
we have you covered!
Join us as we embark on a journey through the world of online dating, meeting people in person, relationships and much more
Our hosts are:
Phil, that guy who has had his fair share of bad dates that didn't turn into his happily ever after!
Jane, had so many dating disasters that she wrote a book about them, just when she was about to give up, she ended up meeting Mr. Right
They talk about our experiences and opinions on how to survive the minefield that is dating, all with a little (alright a lot of) help from some amazing guests.
For more click here for our website
Unhinged and bumbled up instagram
Get bonus content on PatreonHosted on Acast. See acast.com/privacy for more information.
27 episodes
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