KQED's Forum podcast

#Politics #News Talk #News #KQED

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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

KQED's Forum

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Forum tells remarkable and true stories about who we are and where we live. In the first hour, Alexis Madrigal convenes the diverse voices of the Bay Area, before turning to Mina Kim for the second hour to chronicle and center Californians’ experience. In an increasingly divided world, Mina and Alexis host conversations that inform, challenge and unify listeners with big ideas and different viewpoints. Want to call/submit your comments during our live Forum program Mon-Fri, 9am-11am? We'd love to hear from you! Please dial 866.SF.FORUM or (866) 733-6786 or email forum@kqed.org, tweet, or post on Facebook.

2783 episodes

KQED's Forum

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updated il y a environ 11 heures

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2783 episodes

#Politics #News Talk #News #KQED

Tous les épisodes

KQED's Forum

1
SF Chronicle Investigates Broken Home Insurance System 57:45

il y a 11 hours57:45

57:45

Four of California’s largest home insurers are knowingly using faulty data to set coverage limits, according to a new San Francisco Chronicle investigation. It means that wildfire survivors who thought they’d be made whole after losing their homes are discovering they can’t afford to rebuild. We talk to the reporters behind the investigation and hear how you can find out if your California home is underinsured. And we want to hear from you: Do you have a story about being underinsured? Guests: Megan Fan Munce, reporter covering California’s home insurance crisis, The San Francisco Chronicle Susie Neilson, investigative reporter, The San Francisco Chronicle Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
San Francisco Scales Back Harm Reduction Policy 57:52

il y a 11 hours57:52

57:52

San Francisco Mayor Daniel Lurie is scaling back a key part of the city’s harm reduction strategy: the free distribution of clean foil pipes and plastic straws in public settings. These supplies are typically used to smoke fentanyl or methamphetamines. We talk to addiction specialists about how this policy change might impact drug use in the city. Guests: Keith Humphreys, professor of psychiatry and behavioral sciences, Stanford School of Medicine Tyler TerMeer, CEO, San Francisco AIDS Foundation Sydney Johnson, reporter, KQED News Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
Sudan's Brutal Civil War, 2 Years In 57:43

il y a 1 day57:43

57:43

It’s been two years this month since fighting broke out between the Sudanese military and the paramilitary group Rapid Support Forces, leading to a devastating civil war that’s so far killed more than 150,000 people and displaced 13 million while causing the world’s worst famine in decades. The New York Times was the first Western outlet to report from the center of the Sudanese capital since the war erupted. We talk to chief Africa correspondent Declan Walsh about where the war stands and the humanitarian impact. Guests: Declan Walsh, chief Africa correspondent, The New York Times - based in Nairobi, Kenya Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
The San Francisco Chronicle’s Top 100 Restaurants List is Back 57:49

il y a 1 day57:49

57:49

After six long years, The San Francisco Chronicle has revived its annual Top 100 Restaurants list. Critics MacKenzie Chung Fegan and Cesar Hernandez join us to share their picks, their process, and their personal food obsessions. We’ll take a tour of the restaurants that made this year’s list, and dish about what makes a restaurant truly “top” – from Michelin-worthy tasting menus to perfectly grilled fish tacos. What Bay Area restaurant would you rank #1? Guests: MacKenzie Chung Fegan, restaurant critic, The San Francisco Chronicle Cesar Hernandez, associate restaurant critic, The San Francisco Chronicle Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
Federal Funding Cuts Hit Cancer Research 57:39

il y a environ 2 jours57:39

57:39

Clinicians and scientists are sounding alarms as the Trump administration slashes budgets at federal health agencies, including the NIH, which is the largest funder of cancer research in the world. We talk about the costs of the cuts, which researchers say could set back progress on treatments and cures by decades and jeopardize patients with advanced forms of cancer who rely on experimental clinical trials. Guests: Angus Chen, cancer reporter, STAT News Dr. Adil Daud, oncologist and melanoma specialist, UCSF Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
The Fallout of Trump’s Expansive Tariffs 57:45

il y a environ 2 jours57:45

57:45

The global economy and U.S. markets have been reeling since President Trump announced a sweeping package of tariffs on Wednesday. China retaliated late Friday with a matching tariff, further nosediving the stock market and escalating the trade war. Economists predict the expansive tariffs will raise prices and impact jobs, and potentially lead to a recession and upend the global economy. We’ll talk to experts about why markets are reacting the way they are, and what it might mean for the future of the global economy. Guests: Stephanie Flanders, senior executive editor, Bloomberg; head of Bloomberg Economics Lori Wallach, director, Rethink Trade program at American Economic Liberties Project; senior advisor; Citizens Trade Campaign Kyle Handley, associate professor of economics, School of Global Policy and Strategy, UC San Diego; director, Center for Commerce and Diplomacy Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
Zach Mack on Trying to Rescue His Father from ‘Alternate Realities’ 57:39

il y a environ 5 jours57:39

57:39

Has someone you love ever been enmeshed in online conspiracy theories? Podcast host Zach Mack’s father fell deep into a rabbit hole and wagered Mack $10,000 that 10 of his far-fetched political and apocalyptic beliefs would come true within the year. Mack created a podcast about the experience called “Alternate Realities,” which New York Magazine has already named one of the best of the year. We talk to Mack about what he learned from the bet and what it was like trying to disentangle his father from the conspiracy theories he embraced. And we’ll hear from UCSF clinical psychiatrist Dr. Joseph Pierre about how to talk with loved ones in the grips of conspiratorial thinking. Guests: Zach Mack, producer of the podcast, "Alternate Realities" Dr. Joe Pierre, health sciences clinical professor in the Department of Psychiatry and Behavioral Sciences, UCSF; he is the author of “False: How Mistrust, Disinformation, and Motivated Reasoning Make Us Believe Things That Aren't True" Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
Movie “Freaky Tales” Is a Love Letter to 1980s Oakland 57:41

il y a environ 5 jours57:41

57:41

“Oakland in ‘87 was hella wild.” So begins the new movie “Freaky Tales,” which establishes its bonafides by having rap legend Too $hort as its narrator. Told in four chapters, the film weaves together punks, rappers, Nazis, and the Warriors, with clutch cameos from local legends. We’ll talk to its director and some of the people whose wild stories inspired the movie. Prepare yourself, we’re popping in the cassette tape and readying the time machine. Guests: Gabe Meline, senior editor, KQED Arts and Culture Tamra Goins, talent agent, Innovative Artists; Goins performed as Entice in the rap duo Dangerzone, which is featured in the movie "Freaky Tales" Too $hort, Oakland-based West Coast rap legend, producer and founder of OG records; Too $hort is the narrator and executive producer of the movie "Freaky Tales," a love letter to late 1980s Oakland Ryan Fleck, filmmaker and co-director of the movie "Freaky Tales," Fleck and his co-director Anna Boden's credits include "Captain Marvel," "Half Nelson," "Sugar" and "It's Kind of a Funny Story," among other films; Fleck grew up in Berkeley Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
How Poetry Serves Civic Life 57:53

il y a environ 6 jours57:53

57:53

Three California poet laureates, Fresno’s Joseph Rios, El Cerrito’s Tess Taylor and San Francisco’s former poet laureate Tongo Eisen-Martin, received $50,000 from the Academy of American Poetry to fund literary projects in their cities. Their projects include new poetry curriculums, multi-generational workshops, and creating local anthologies. In addition to finding the next generation of poets, the laureates see their mission as creating spaces for people to reflect, connect and build empathy. We talk with them about why we need poetry now and how the artform serves civic life. Guests: Tongo Eisen-Martin, former San Francisco Poet Laureate Tess Taylor, El Cerrito Poet Laureate, edited the poetry anthology, "Leaning Toward Light: Poems for Gardens and; the Hands that Tend Them" Joseph Rios, Fresno Poet Laureate, author, "Shadowboxing: poems and impersonations" Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
To Fold or Fight: Law Firms Weigh Risks of Trump Resistance 57:44

il y a environ 6 jours57:44

57:44

Willkie Farr & Gallagher, the law firm that employs former second gentleman Doug Emhoff, is among the latest to cut a deal with the Trump administration, agreeing to provide $100 million in free legal services to causes the President supports. In executive orders Trump has targeted several high profile firms he considers hostile to him, and the capitulation by some firms has constitutional law experts alarmed. We talk about the implications for democracy and the First Amendment, and we’ll hear from one San Francisco firm that’s fighting back. Guests: Raymond Brescia, professor, Albany Law School; author, "Lawyer Nation: The Past, Present, and Future of the American Legal Profession" Laurie Carr Mims, managing partner, Keker Van Nest & Peters Jessica Silver-Greenberg, investigative reporter, The New York Times Rachel Cohen, former associate, Skadden, Arps, Slate, Meagher & Flom Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
Is ‘The Nerd Reich’ Taking Over the Government? 57:44

il y a environ 7 jours57:44

57:44

A group of Silicon Valley billionaires is causing chaos in the federal government by shuttering agencies, firing workers en masse and flouting legal and political norms. According to journalist Gil Duran, the chaos is carefully orchestrated, as figures like Elon Musk, David Sacks and Peter Thiel follow a playbook conceived by far right thinkers on how to take down institutions and seize power. We talk to Duran about what these tech elites – a group he calls “The Nerd Reich” – are reading, thinking and saying. Guests: Gil Duran, journalist, produces a newsletter covering the tech industry, "The Nerd Reich" Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
Omar El Akkad’s New Book Critiques American Hypocrisy On the Gaza War 57:48

il y a environ 7 jours57:48

57:48

Journalist and writer Omar El Akkad has won acclaim for his novels “American War” and “What Strange Paradise,” and he’s now published his first non-fiction book which takes a searing look at the war in Gaza. “One Day, Everyone Will Have Always Been Against This,” is a rebuke of Western institutions including governments, universities, and the media for failing to denounce Israel’s treatment of Palestinians in Gaza. El Akkad, born in Egypt, examines the political systems, beliefs, and prejudices that he says Americans have used to shield themselves from confronting atrocities. Guests: Omar El Akkad, journalist and author, His latest book is, "One Day, Everyone Will Have Always Been Against This." He is also author of the novels, "American War" and "What Strange Paradise." Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
Immigration Reporter Nick Miroff on Trump’s Mass Deportation Campaign 57:41

il y a environ 8 jours57:41

57:41

A Tufts University PhD student from Turkey remains in detention in Louisiana after masked, plainclothes ICE officers arrested her last week, as she was walking on the street. Secretary of State Marco Rubio says that the State Department has revoked at least 300 foreign students’ visas, in an effort that appears to be targeting students who have criticized Israel’s war in Gaza. That’s after the Trump administration sent 261 Venezuelan migrants to an El Salvador prison, an action that’s being challenged in federal court. “Trump has enlisted nearly every federal law-enforcement agency to help with his mass-deportation campaign, a mobilization akin to a wartime effort,” writes Atlantic immigration reporter Nick Miroff. We’ll talk with Miroff about the latest legal battles and immigration news. Guests: Nick Miroff, staff writer covering immigration, the Department of Homeland Security and the U.S.-Mexico border, The Atlantic Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
How Countries Fall Into Autocracy 57:47

il y a environ 8 jours57:47

57:47

Since taking office, President Trump has taken aim at the constitutional order. By conducting mass firings of civil servants, investigating and prosecuting rivals and critics and pardoning insurrectionists, Trump has plunged the country into what political scientist Steven Levitsky argues is an authoritarianism that, unlike a full dictatorship, allows for opposition but deploys “the machinery of government to punish, harass, co-opt, or sideline their opponents—disadvantaging them in every contest, and, in so doing, entrenching themselves in power.” And this playbook has been used in countries like Hungary, El Salvador, India, Turkey and others. We talk to Levitsky and historian Anne Applebaum about the lessons other countries can teach us about recognizing authoritarianism at home. Guests: Anne Applebaum, author, "Autocracy, Inc.: The Dictators Who Want to Run the World"; staff writer for The Atlantic and a Pulitzer-prize winning historian. She is also a Senior Fellow at the Johns Hopkins School of Advanced International Studies and the SNF Agora Institute. Steven Levitsky, professor of government, Harvard; co-author of "Why Democracies Die" and "Tyranny of the Minority: Why American Democracy Reached the Breaking Point." Learn more about your ad choices. Visit megaphone.fm/adchoices…

KQED's Forum

1
California Universities Grapple with Trump Threats, Investigations 55:50

il y a environ 9 jours55:50