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Change Signal


1 Training's Biggest Blind Spot Revealed: Julie Dirksen 27:09
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Julie Dirksen’s three key insights about modern change mastery: most training fails because it ignores immediate relevance; organizational change temporarily destroys people's competence and professional identity; corporate learning only addresses logic while ignoring the emotional brain that actually drives decisions. Julie Dirksen joins me to dissect why most corporate training feels like "high school, but worse." She's spent years figuring out how to design learning that actually changes behavior, not just fills heads with information. Her printer repair experiment reveals why engagement isn't about jazzing up content—it's about timing and immediate application. When your printer's broken and you need it fixed, suddenly that boring YouTube video becomes fascinating. But here's what really stuck with me: change doesn't just alter what people do, it shatters who they are. Take someone who's unconsciously competent at their job and force them to learn new processes, and you've just broken their professional identity. Julie introduces the elephant-rider metaphor to explain why purely rational training approaches fail. Your logical brain might understand why change is necessary, but your emotional, experiential brain—the elephant—often has other plans. If you're leading transformation efforts and wondering why smart people resist obviously good ideas, this conversation will shift how you think about supporting behavior change in organizations. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change. If you’re a transformational leader seeking modern change mastery, you’re in exactly the right place. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼 Connect on LinkedIn *** SAY THANKS 💜 Leave a review on Apple Podcasts 💚 Leave a review on Spotify…
Softwire TechTalks
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Contenu fourni par The Digital Lighthouse. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par The Digital Lighthouse ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
The Digital Lighthouse is a podcast for CTOs and other tech leaders looking to navigate their organisation through endless disruption and turbulence. Packed full of real life stories and insights, this podcast serves as your guiding light - wherever you are in your journey and whatever challenges you face.
…
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79 episodes
Tout marquer comme (non) lu
Manage series 2499278
Contenu fourni par The Digital Lighthouse. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par The Digital Lighthouse ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
The Digital Lighthouse is a podcast for CTOs and other tech leaders looking to navigate their organisation through endless disruption and turbulence. Packed full of real life stories and insights, this podcast serves as your guiding light - wherever you are in your journey and whatever challenges you face.
…
continue reading
79 episodes
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Softwire TechTalks

1 Why authenticity and vulnerability define great tech leaders with Catherine Stagg-Macey 25:09
25:09
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In this episode of The Digital Lighthouse, host Zoe Cunningham speaks with Catherine Stagg-Macey, executive coach, advisor, and host of the Unsaid At Work podcast. After more than 20 years in consulting and operations, Catherine has seen how traditional command-and-control leadership fails in fast-moving tech environments. Together they explore why authenticity and vulnerability are not weaknesses but core strengths for today’s technology leaders. Catherine shares how letting go of the illusion of control, acknowledging challenges, and treating teams like adults can transform culture, build trust, and unlock better performance—even in turbulent times. Discover How to show vulnerability without oversharing: sharing “scars” rather than open wounds Why authenticity builds stronger teams and reduces the burden on leaders Why “motivation” isn’t something leaders can inject, but a balance of clear direction and the right people The difference between acknowledgement and toxic positivity—and why it matters Strategies for motivating self-driven teams without micromanagement How to handle difficult conversations when budgets tighten or uncertainty looms Practical ways to co-create solutions with your team while retaining decision-making authority If you enjoyed this episode, please subscribe so you don’t miss an episode. We would also appreciate a few moments of your time to rate and review on Apple Podcasts and Spotify; we value all feedback from our listeners to deliver the best content and experience.…
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Softwire TechTalks

1 Why London's Tech Ecosystem Is #3 Globally and Rising with Ben Bilsland 24:55
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In this episode of The Digital Lighthouse - The Software Podcast, host Zoe Cunningham is joined by Ben Bilsland, a Partner and Head of Technology Industry at RSM UK, to dive into a wide-ranging conversation about the future of UK tech and macro trends shaping it.
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Softwire TechTalks

1 Inside the AI-Driven Revolution at NHS 24 with Ann-Marie Gallacher 23:47
23:47
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In this episode of The Digital Lighthouse - The Software Podcast, host Zoe Cunningham is joined by Ann-Marie Gallacher, Chief Information Officer at NHS 24 Scotland, to explore how AI and digital transformation are revolutionizing healthcare delivery while maintaining clinical safety and patient care standards.…
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Softwire TechTalks

1 Understanding your economic and technology landscape with Wardley Mapping 36:33
36:33
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In this episode of The Digital Lighthouse - The Software Podcast, host Zoe Cunningham is joined by Simon Wardley, Owner of Swardley Maps, to share how business leaders can better navigate digital transformation through visual mapping techniques.
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Softwire TechTalks

1 How the NHS is driving patient-centric digital transformation 26:18
26:18
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In this episode of The Digital Lighthouse,, host Zoe Cunningham is joined by Shaukat Ali Khan, Executive Chief Digital and Information Officer (CDIO) at NHS, to explore the future of digital healthcare, including the importance of leveraging AI in healthcare, balancing innovation with governance, and creating patient-centric digital transformations.…
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Softwire TechTalks

1 How neuroscience can make or break your digital transformation journey 25:46
25:46
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In this episode of The Digital Lighthouse, host Zoe Cunningham is joined by Kamales Lardi, CEO at Lardi & Partner Consulting, to discuss The Brain Code, how leaders can use neuroscience to break through resistance, foster trust, and build a truly human-centric approach to digital transformation.
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Softwire TechTalks

1 Digital privacy, blockchain and the future of finance with Richard G Brown 25:48
25:48
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In this episode of The Digital Lighthouse - The Softwire Podcast, host Zoe Cunningham is joined by Richard G Brown, Founding CTO and Advisor to the CEO at R3. Together, they explore the practical applications of enterprise blockchain, digital currencies, and confidential computing. From scaling high-performance tech teams to navigating emerging technologies, Richard shares invaluable insights on how businesses can evaluate and integrate blockchain solutions for maximum value.…
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Softwire TechTalks

1 Building workplace inclusivity for people with disabilities 20:45
20:45
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In this episode of The Digital Lighthouse, host Zoe Cunningham is joined by Sasha Burgoyne, Head of Academy Operations, and Esme Chant, DE&I Lead at Softwire. Together, they discuss the importance of creating inclusive workplaces for employees with disabilities, sharing personal experiences and practical strategies for both employers and employees.…
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Softwire TechTalks

1 Supporting women career switchers in tech 19:05
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In this episode of The Digital Lighthouse, host Zoe Cunningham explores the challenges and opportunities for women career switchers in tech with Sasha Burgoyne and Esme Chant from Softwire. Join them as they discuss: Why women career switchers need additional support in tech Creating supportive workplace environments for career switchers The value career switchers bring to tech organisations The structure and benefits of the TechSwitch program About Guests Sasha Burgoyne is the co-founder of TechSwitch, an award-winning software development training programme for career switches looking to move into tech, as well as people looking to return to the workplace. She is also Head of Academy at Softwire which delivers training in DevOps and software development and has been part of Softwire’s DEI Working Group since its inception. Esme Chant is the D&I Lead and a People Advisor at Softwire. She has played a key role in enhancing inclusivity within the company by implementing practical solutions, such as neurodiversity awareness training, facilitating reasonable adjustments, and creating a D&I calendar to ensure that various identities are recognised and celebrated. Episode Highlights: [00:00:01] Introduction and welcome [00:00:32] Esme's background and DE&I role [00:00:48] Sasha's role in TechSwitch program [00:01:11] Discussion on supporting women career switchers [00:02:30] Overview of TechSwitch program [00:06:49] Career switchers' value in the workplace [00:08:38] Softwire's workplace support initiatives [00:10:42] LevelUp program details [00:16:11] How to prepare for TechSwitch [00:17:30] TechSwitch application process Resources: TechSwitch- www.techswitch.co.uk Softwire - https://www.softwire.com/ Codecademy - https://www.codecademy.com/ Code Wars - https://www.codewars.com/…
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Softwire TechTalks

1 Building strong tech leadership networks in the Age of AI 27:49
27:49
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In this episode of Softwire Tech Talks, host Zoe Cunningham is joined by Nick Bates, COO of CTO Craft, and Yemi Olegbaiye, Client Portfolio Director at Softwire. Together, they discuss the importance of building strong tech leadership communities, navigating digital transformation, and fostering meaningful connections in the technology sector.…
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Softwire TechTalks

1 How to get better at networking 23:03
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It can sometimes feel like people are just born to network, schmooze and hold court. For others, it’s this big, forced, uncomfortable thing that they’d happily avoid forever - especially when some people dominate the room. It doesn’t have to be that way - nor should it be. Because, at its heart, networking is about connection and community. And everyone deserves the opportunity to get involved, get value, and feel part of something. In our latest episode, Helen Jackson (Principal Technical Consultant) and Laura Phillips (Delivery Director), share their experiences and provide sage advice on how you can rethink and reapproach networking: - Key ways to make networking more inclusive at events - How to apply the C-shape (Pac-Man technique) - Other ways to network outside of events - Top tips for being a better networker…
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Softwire TechTalks

1 The role of inclusive design in government services 24:03
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User research is the linchpin behind the core services we rely on in every part of our lives. A fundamental part of the work is inclusive design (also known as universal design) to ensure all products and services work for everybody - regardless of age, ability or circumstance. In our latest episode of The Digital Lighthouse, Softwire’s Research Principal, Callum Bates, delves into all the moving pieces that ensure no stone is left unturned when creating exceptional experiences for everyone.…
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Softwire TechTalks

1 How Anthony Nolan modernised its legacy infrastructure 21:52
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Modernising legacy software and infrastructure is hard. Really hard. Nobody wants to be lumbered in a clunky inefficient system. But “slaying the monolith” is easier said than done. Just ask Anthony Nolan. Increasingly hampered by its existing technology, the stem cell transplant charity was struggling to iterate and facing increasingly high levels of friction. So what do you do? Build a totally new piece of technology? Or rewire the existing system? Turns out, it’s a bit of both. In our latest episode, Softwire’s Ben Below details how the organisation successfully embarked on a modernisation journey.…
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Softwire TechTalks

1 Balancing innovation and compliance with Monal Sangvhi 21:19
21:19
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In this episode of The Digital Lighthouse, Zoe Cunningham is joined by Monal Sangvhi, an experienced technology leader in investment banking technology, Adept a leading high-performing, cross-functional teams—most recently at Tray.ai—Monal shares her invaluable insights on how highly-regulated organisations can innovate safely. In this episode, Monal explains how: The importance of encouraging risk Giving teams the freedom to embrace innovation initiatives How agility doesn’t mean “fragility” Practical approaches to organising your teams…
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Softwire TechTalks

1 Data-Driven Decision Making with ION's Glen McCracken 24:12
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In this episode of The Digital Lighthouse, Zoe Cunningham is joined by Glen McCracken, the Head of Data and Analytics at ION, a leading firm in automation solutions for the financial sector. With a rich background in corporate finance and applied statistics, Glen delves into the pivotal role of data analytics in shaping business strategies and enhancing operational efficiency. His unique perspective, born from years of experience and a passion for innovation, offers invaluable insights into harnessing technology for better decision-making.…
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