Modern Healthcare’s Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we’ll interview healthcare’s most accomplished leaders to learn how they’re addressing the industry’s most pressing challenges, taking an inside look at the innovations that are moving the industry forward.
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Modern Healthcare's Next Up podcast aims to help rising healthcare executives get to the C-suite and stay sane on the journey by offering industry news, insight, and trend analysis. Modern Healthcare has been a go-to resource for healthcare executives since 1976. Next Up brings an accumulation of actionable wisdom to the next generation of healthcare leaders. Industry experts, Modern Healthcare reporters, and policy makers share their lessons learned and predictions about the future of healt ...
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Turning hospital utility expenses into savings and safety
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Healthcare leaders often see utilities as a cost center. But what if they can be a source of savings? Trane’s Christy Fetsch, Healthcare Vertical Market Strategy Leader in North America, joins the podcast to discuss how building upgrades such as automation can help hospitals reduce utility expenses while enhancing patient safety. Fetch explains tha…
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Redesigning healthcare to drive value through a whole-person lens
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AdventHealth is redesigning its systems to be more longitudinal, holistic and effective at cultivating patient engagement early in the care journey. This entails rethinking front-end primary care, as well as care delivered in the home. David Banks, group CEO of AdventHealth’s primary health division and chief strategy officer, goes in-depth about t…
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The price of inaction: How healthcare facilities can avoid costly mistakes
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Limited resources shouldn't stop healthcare organizations from investing in facilities as care demands shift, infrastructure ages and environmental sustainability takes hold. In this episode of Healthcare Insider, we explore how to balance facility investments with other pressing demands facing healthcare leaders. Join industry experts Mark Kenneda…
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Creating a sustainable sustainability program
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Many hospitals and health systems have aging infrastructure, which presents challenges as the industry invests in environmental sustainability initiatives. In order to effectively establish a sustainability program, it's essential for healthcare leaders to critically evaluate their facilities portfolio. Mark Kenneday, director of market strategy an…
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Many health systems are optimizing specialty pharmacy operations as a strategy to improve patient care and drive margin growth. In this episode of Healthcare Insider, Cardinal Health’s Laura McIntire-Hansel, director of revenue cycle development, and Michael D. Brown, vice president of managed services, explore strategies for navigating complexitie…
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Key strategies for optimizing your workforce
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Workforce shortages remain a top concern for healthcare organizations. In order to meet patient demand, providers need to focus on new and innovative approaches. Leora Westbrook, president of workforce strategy and optimization at AMN Healthcare, explains the key tenets of a successful and effective workforce management strategy, including the impo…
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Driving decarbonization in healthcare facilities
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Amid growing pressure for healthcare organizations to embrace environmental sustainability, addressing emissions directly from facilities is key, with data showing it makes up about 17% of the industry’s carbon footprint. In this new podcast episode, Mark Kenneday, director of market strategy and development for healthcare at Gordian, explains how …
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Highly regulated, under-enforced: How backend compliance operations impact the healthcare ecosystem
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Hiring top clinical talent: Why healthcare organizations are choosing LinkedIn
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Amid fierce competition, healthcare organizations must embrace new methods for sourcing and engaging top candidates. The latest episode of Healthcare Insider features David Ellis, head of healthcare sales, North America, at LinkedIn, joining us to discuss hiring in the face of clinical talent shortages and the ways in which LinkedIn supports health…
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Unlocking the patient journey to realize operational efficiency
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Most technology innovation in healthcare has so far focused on clinical decision-making, overlooking operational functions. As a result, hospitals and health systems still face inefficiencies and waste, leading to financial constraints, poor patient health outcomes and high staff turnover. In this podcast, featuring Rom Eizenberg, the chief revenue…
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Leverage direct sourcing to create a successful workforce management strategy
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Direct sourcing has emerged as an effective staffing solution for hospitals and health systems as they continue to face labor shortages, competition for talent, and financial pressures. In this podcast, Richey Brownfield, vice president of enterprise solutions at AMN Healthcare, describes: The key tenants to successful implementation of direct sour…
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In the year ahead, the value-based care landscape is expected to be more challenging for healthcare providers as new regulations from the federal government take effect. A key strategy to manage and thrive in this increasingly complex environment is leveraging technology. In this episode, Dr. Matt Lambert, chief medical officer of Curation Health, …
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The toolkit to build a quality workforce in 2024
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Attracting and retaining quality clinical talent will remain a top focus for healthcare leaders in 2024. In this episode of Healthcare Insider, Robert Crowe, founder of Matchwell and executive vice president of per diem and local workforce strategies at Medical Solutions, outlines strategies to better utilize the existing workforce while appealing …
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Why less is more: Finding the right data for providers to achieve value-based care initiatives
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Value-based care programs are not immune to the challenges the healthcare industry experiences with data, as providers overwhelmingly struggle to leverage the right data, at the right time to realize better patient outcomes at a lower cost. To solve this issue, healthcare providers should take a data minimalist approach, which focuses on seamlessly…
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Creating a consumer-centric healthcare experience
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Today’s healthcare consumers expect a seamless experience free of confusion, frustration and delays -- barriers that affect not only the patient, but payer and provider employees as well. In this episode of Healthcare Insider, Robert Connely III, healthcare market leader at Pegasystems, and Jennifer Zellinger, vice president of product development …
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Preparing for AI in revenue cycle management
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Automation and artificial intelligence can help healthcare organizations navigate staffing shortages while maximizing financial outcomes – if personnel are trained and skilled appropriately. In this episode of Healthcare Insider, Susan Gurzynski-Wells, director of product management at HealthStream, discusses opportunities for AI to be leveraged in…
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Why point-of-care ultrasound should be the standard for lung assessment
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Innovations in technology have enabled the creation of point-of-care ultrasound, which allows clinicians to gather images at the first patient assessment, improving care quality by reducing wait times for diagnosis. Despite the benefits of point-of-care ultrasound, wide-scale adoption hasn’t been achieved, with many providers still using traditiona…
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Building blocks to establish a resilient healthcare workforce
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There is an ongoing war for talent in healthcare. Employees are reassessing how, where and how they work. In order to withstand the changing nature and uncertainty of today’s workforce, healthcare leaders must be agile. In this podcast episode, John Rothwell, senior vice president of enterprise and strategic solutions at AMN Healthcare, describes h…
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Solutions to address the emergency department’s biggest challenges
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Strategies for community hospitals to tackle supply chain disruptions
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The healthcare supply chain continues to face repercussions from the COVID-19 pandemic, with shortages of vital raw materials leading to disruptions in pharmaceuticals and other essential products. In this episode, Jon Pruitt, senior vice president of CHC Supply Trust, joins the podcast to explain innovative practices community hospitals should imp…
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Embracing collaboration to alleviate staffing shortages, improve access to care
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Nationwide, hospitals and health systems continue to face serious staffing shortages, severely impacting patient care and the bottom line. In this installment of Healthcare Insider, Dr. James Swift, chief executive officer of Pediatrix Medical Group, shares the key considerations for providers as they work to rebuild the physician workforce includi…
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The key pillars of success in value-based care
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Despite the healthcare industry implementing value-based payment models for well over a decade, healthcare providers and payers still face challenges in the execution and expansion of pay-for-performance programs. In this episode of Healthcare Insider, Kevin Coloton, Founder and Chief Executive Officer of Curation Health, and Dr. Matt Lambert, Chie…
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How healthcare can build sustainable financial growth amid financial disruption
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Over the last year, leading health systems are reporting negative financial results, largely due to rising expenses, shifting market dynamics and deteriorating payer mix. To respond, health systems must create opportunities for sustainable financial growth. In this episode, Richard Bajner, partner and payer and provider leader of Guidehouse, explai…
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Innovative healthcare delivery models for community hospitals
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As community hospitals across the country face inflation, rising costs and labor shortages, now is the time to implement innovative delivery models for long-term sustainability. Jim Kendrick, president and CEO of Community Hospital Corporation, shares how partnerships, enhanced staff training, and the Hospital at Home care model can improve the out…
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How IT transformation can help your hospital meet business goals
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Too often, hospital leaders view IT simply as a business function. But IT can meaningfully help organizations meet strategic business goals if leveraged appropriately, argues Brian Doerr, senior vice president of information technology and security and privacy officer at Community Hospital Corporation. In this podcast episode, Doerr explains why co…
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What healthcare providers need to know about RSV in older adults
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In this episode, Dr. Friedland discusses a recent surge of RSV, respiratory syncytial virus, how it affects the older population and what this means for healthcare providers across the U.S.
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Why value-based care demands improved data visibility
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In this conversation, Leah Quartano Bowling, vice president for insurance and healthcare at Hitachi Solutions, offers strategies for harnessing the data necessary to deliver on value-based care contracts and shares how these insights can help shape provider incentives.
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How Humana is optimizing home care delivery
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As medicine continues advancing and patient expectations evolve, the home is increasingly viewed as an optimal care setting. The many benefits of care in the home include that it increases convenience, minimizes access barriers, strengthens patient relationships, enables greater visibility into social determinants of health, and reduces the cost of…
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Enabling cloud transformation
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Healthcare today is data driven with the proliferation of electronic medical records and digital tools. Leveraging the cloud is an effective approach for healthcare organizations to unlock the power of data. In this podcast episode, Logan Song, enterprise cloud director and chief cloud architect of Dito, explains the key functions of the cloud and …
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The road to better financial health: Solving complex margin challenges
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The impacts of the COVID-19 pandemic reverberated across our nation’s healthcare system, overwhelming providers and taking a toll on their financial sustainability. Add to that skyrocketing inflation, rising interest rates and the high cost of labor, it’s no surprise healthcare leaders are burning the midnight oil to find ways to improve margins an…
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Why ProMedica’s CEO is calling for a new healthcare model: Episode 3
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The healthcare sector is a major contributor to the climate crisis, with studies showing the industry accounts for about 8.5% of total U.S. carbon emissions. Efforts to address climate change fall into the ESG framework, which stands for environment, social and governance. Over the last several months, Randy Oostra, CEO of ProMedica, a health and w…
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Smart contracting: Tips for hospitals and anesthesia providers
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Most hospitals and ambulatory surgery centers spend a significant amount of time and resources on securing contracts with anesthesia providers to help them provide essential patient care. Shortages of anesthesia providers and higher healthcare costs overall make hiring internally, contracting, or re-contracting with an anesthesia group a costly end…
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Understanding the impact of the No Surprises Act on clinical staffing and access to care
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The No Surprises Act is intended to protect patients from surprise medical bills. But North American Partners in Anesthesia (NAPA) is raising alarm bells, worried it will worsen the nation’s critical clinician shortage and harm access to care. In this episode of Healthcare Insider, Dr. John Di Capua, NAPA CEO, and Victor Zamora, NAPA Senior Vice Pr…
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Why ProMedica’s CEO is calling for a new healthcare model: Episode 2
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Randy Oostra, CEO of ProMedica, a health and well-being company based in Toldeo, Ohio, joined the Healthcare Insider podcast a few months ago calling for a new model of care delivery and what it will take to get there. Now, we are continuing the conversation. In this latest episode, Randy Oostra highlights the first and most important pillar of thi…
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The global shift to decentralize healthcare
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There is a global shift to decentralize healthcare — meeting patients where they are to receive the care they need. In this new episode of Healthcare Insider, Ron Emerson, Global Healthcare Lead at Zoom, and Ron Strachan, the Principal of Optimize Health IT and CIO Advisor for Zoom, explain the benefits to decentralizing healthcare, diving into the…
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Rethinking your workforce recruitment strategy to improve patient experience and caregiver well-being
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Excellent patient experience is a goal for every healthcare organization, but too often leadership fails to recognize the missing piece to achieving that is a happy workforce. In this installment of Healthcare Insider, Paulette Anest, head of clinical and education solutions at AMN Healthcare, uncovers how the patient experience is improved through…
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Virtual care’s pivotal role in whole person health
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Historically, virtual care has been used to offer episodic, urgent care to patients through video or over the phone. But as Teladoc Health has found, it is possible to achieve true whole person care by leveraging an innovative care model powered by data and an integrated experience. In this episode with Dan Trencher, senior vice president of corpor…
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Intelligent Transformation: How to align technology with business goals and culture
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Building an integrated technology system that streamlines workflow and processes is an important strategy for healthcare organizations to improve overall operations, cut down on waste and decrease clinician burden. In this episode of Healthcare Insider, Dr. John Di Capua, the CEO of North American Partners in Anesthesia, commonly known as NAPA, and…
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The role of advanced analytics in procedural services
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The operating room is an essential, revenue-generating service line for hospital and health systems. But too often, perioperative leaders don’t have the information necessary to understand performance and make informed decisions, leading to waste and higher costs. During this episode of Healthcare Insider, Michael Besedick, engagement director at S…
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Why ProMedica’s CEO is calling for a new healthcare model
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The pandemic exposed the flaws of the U.S. healthcare system as providers cope with crisis-level staff shortages and rising costs. In this episode of Healthcare Insider, Randy Oostra, CEO of ProMedica, a health and well-being company based in Toledo, Ohio, shares why now is the time for a new model of care delivery. He’ll explain what this model of…
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How Teladoc Health is prioritizing equal access to virtual care
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The promise of virtual care is that it can help improve access to healthcare for low-income, vulnerable and rural populations. But patients still face accessibility challenges, such as technology roadblocks and communication difficulties. Stephany Verstraete, chief marketing and engagement officer of Teladoc Health, explains in this latest episode …
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Teladoc CEO on why healthcare should be virtual-first
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Patients face cognitive overload as they bounce between providers, specialists, labs and apps. As a result, they need their care teams and data to be centralized and accessible. Jason Gorevic, CEO of Teladoc Health, believes the future of healthcare is virtual-first, with the right technology and clinical expertise coming together for a seamless pa…
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Make care at home the standard of care
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During the pandemic, many health systems piloted hospital at home and remote patient monitoring programs. As more and more providers and patients have experienced the benefits of receiving advanced care in the comfort of their homes, adoption has continued to grow. And with additional studies demonstrating lower cost and improved outcomes, more hea…
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Creating the right work environment helps hospitals overcome clinical staffing challenges
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The pandemic and other challenges have left many healthcare organizations struggling to recruit and retain frontline healthcare workers. In this episode of Healthcare Insider, Dr. John F. Di Capua, CEO of North American Partners in Anesthesia (NAPA), discusses the impact of these staffing challenges on providers and consumer access to care, describ…
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Addressing the shortage of anesthesia providers with recruitment, retention efforts
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There is a national shortage of anesthesia providers across the U.S., with many organizations struggling to fill open positions. At the same time, there is a growing trend away from physician-owned anesthesia groups to employment directly by a hospital or health system. In the newest episode of Healthcare Insider, Jeff Peters, founder and chairman …
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Telehealth is transforming access to care
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Technology is now so advanced, physicians hundreds of miles away from a patient can provide a thorough examination and even give a diagnosis through a video call. This has the potential to drastically enhance access to care for patients, particularly those who live far from healthcare services. In the newest episode of Healthcare Insider, Ram Fish,…
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2021 at a Glance: Your Personal Year in Review
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This past year has been one for the books, especially in the healthcare world. As health systems have faced persistent challenges from the pandemic, workforce changes, and ongoing shifts in our country, we reflect on how this past year has impacted our listeners. Joining us is Modern Healthcare's Aurora Aguilar, Editor-in-Chief, to discuss a recent…
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The COVID-19 pandemic has accelerated the adoption of decentralized clinical trials, which involves offering services and technologies to improve convenience for patients participating in research. Decentralized clinical trials have the potential to enhance patient participation in research overall but there are considerations health systems and ph…
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What Comes Next? What Diversity, Equity, and Inclusion Leaders Should Prioritize in 2022 with Kou Thao
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Many healthcare organizations took a serious look at their diversity, equity, and inclusion position and decided to do more in 2020 and 2021. But what should be on the priority list for 2022 and beyond? In this episode, we’re talking to Kou Thao, Director of Embedding Equity at the American Medical Association and Founder and CEO of LIT Consulting.…
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How to address nurses needs to prevent burnout and staffing shortages
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Provider burnout and staffing shortages, especially among nurses, are serious challenges for healthcare leaders right now. What are the downstream impacts of provider burnout on staffing? How does burnout impact patient care and operations? What are short and long-term tactics to address burnout and staffing shortages across the health system? In t…
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