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Pattern Recognition ties together insights across world-class venture capitalists, private equity investors, and startup founders as they invest and manage billions of dollars of capital. Join our host, John Hu, as we dig into the patterns that senior decisionmakers look for as they move markets and stoke innovation. From finance to sales and marketing, we'll dive deeply into every aspect of what it takes to build the next game-changing business. For show notes and more head over to patternr ...
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show series
 
Arianna shares concrete tips on how to excel as a world-class entrepreneur. After transforming the digital media landscape with HuffPost, Arianna embarked on a mission to cure the stress and burnout epidemic. Arianna shares clear rationale to prioritize sleep and turn off your phone, as well as practical strategies to actually execute on your goals…
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After founding Hotwire and Zillow, Spencer Rascoff is back building dot.LA to support the LA tech ecosystem. Spencer reflects on how the Zillow team kickstarted its early network effects and how it differentiated in consumers' minds with the 'Zestimate'. Spencer also shares how he approaches his board work with Zulilly, TripAdvisor and Palantir wit…
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What are the key KPIs that drive the world's leading task marketplace? Leah Solivan, Founder and Former CEO of TaskRabbit, reflects on the operational metrics that define a successful marketplace on both the supply- and demand-side. We also chat about her reflections on TaskRabbit’s exit to IKEA. And lastly, Leah and I discuss what she looks for in…
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With a $6bn+ market cap, HubSpot has revolutionized marketing. Brian Halligan, HubSpot's CEO and Founder, and I sit down to discuss how the entire customer experience, from discovery to post-purchase, is the defining factor of winning companies today. From there, we discuss what exactly a demandgen flywheel is and how to build one through inbound a…
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Tinder pioneered the dating app market. But where does it go from here and how does it maintain its dominant market position? Elie Seidman, CEO at Tinder, and I discuss how the company has gone from introducing 'swiping' to college campus to becoming a global phenomenon. Additionally, we talk all about user alignment, specifically in the context of…
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Recently named by Fast Company as the most innovative non-profit in the world. Girls Who Code is on a mission to bridge the gender gap. Reshma Saujani, Founder and CEO at GWC, shares how her and the team have worked with over 185,000 girls by partnering with governments and corporates alike. Reshma also reflects on the operational KPIs that have dr…
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Having most recently raised at a $2.4bn valuation, Carbon is revolutionizing manufacturing by being the first to market with a breakthrough technology that makes 3D printing both scalable and affordable. Phil DeSimone, co-founder and Chief Customer Officer at Carbon, discusses how Carbon is differentiating in both technology and business model. By …
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Having built one of the largest financial media conglomerates, David Gardner and his team are now 26 years into democratizing the stock market for the masses. As a firm believer in active management, David's portfolio of stock recommendations has consistently beat the market year after year. So in today's episode, David shares with us the key patte…
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Having built one of the most successful billion-dollar edtech companies, Chip and his team at 2U made a pioneering bet that the future of education is online. Entering the industry with a disruptive business model: Chip and his team invest their own cash upfront during program implementation, instead negotiating revenue share agreements in a way th…
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Having built Nasty Gal into a dominant ecommerce brand in the 2000s, Sophia Amoruso is now leading the #Girlboss movement by creating a new age social network, media company, and community designed to bridge the gender gap and empower women in business. In today’s podcast, Sophia and I reflect on lessons learned during the Nastygal experience, and …
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Having sat at the helm of the world’s premier management consulting firm for close to a decade, Dom Barton has seen what it takes to build leading teams across the world’s most successful $bn companies. Alongside Ram Charan, Dom penned Talent Wins, a guide that lays out how to scale a dominant and long-term business by focusing on people. So in tod…
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The startup industry has a diversity problem. Of the thousands of VC partners out there, only 18% are female, and of the VC-backed founders out there, only 9% are female. And when you cut the statistics by race, the picture gets even more grim. Only 1 percent of venture-backed founders are black and 2% are latino. Henri-Pierre Jacques and Jarrid Ti…
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After exiting Twitch to Amazon for $1bn, Justin Kan set out on a mission to redefine B2B legal services... but on the way realized that something wasn't right. Despite his highlight reel, he felt that something was missing, and that something was a source of meaning and fulfillment that no business success can sustainably achieve. Although today's …
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After building Politico into the go-to source for politics, Jim VandeHei and Roy Schwartz went about revolutionizing the media industry again, this time through Axios. As a combination of Twitter and The Economist, Axios seeks to meet modern media consumption needs through a concept Jim and Roy call "smart brevity". So it's no surprise that Axios i…
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Breaking through the unicorn barrier in less than 2 years, Andrew Dudum and his team at hims & hers are on a mission to make medicine more accessible... and they're having a ton of fun while they're at it. Andrew shares his insights around the novel ways hims is building a memorable and unique brand among consumers along with how he thinks about ma…
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Scaling a technical organization that's reached $100M ARR is quite the challenge. Prashant Pandey, VP Engineering at Asana explains how he's built a thriving engineering organization that's put collaboration and efficiency at the center of its process. We dive into the concept of DevOps and how Prashant hires and structures his team to deliver valu…
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With a $1.8bn market cap, Upwork is revolutionizing the way we work. As the head of the largest freelancer marketplace, Stephane Kasriel walks us through the operational metrics required to scale a billion dollar marketplace, from user retention to trust and safety. In addition to sharing how Upwork differentiates, Stephane recounts his experience …
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Having raised at a unicorn valuation from SoftBank's Vision Fund and Kleiner Perkins, Alex Garden and his team at Zume are revolutionizing the way we consume food. In today's episode, Alex and I discuss everything from the unit economics of restaurant delivery to saving the world from global climate change. And within our broad conversation, we div…
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With a $19bn market cap, Ripple's cryptocurrency XRP is revolutionizing the global financial ecosystem. Monica Long, SVP Marketing at Ripple, demystifies what exactly Ripple is and does... and why their blockchain-based network is so disruptive. Additionally, she shares a few key patterns critical to evangelizing a new market, working with large fi…
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What does the food innovation process look like? In our age of wellness-focused living, Keith Belling has helped pioneer better-for-you products in both the snack and pantry aisle. Keith shares how he and his team focus on scaling a brand's awareness via field marketing and targeted partnerships as well as how he thinks about forecasting supply/dem…
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Having just raised at a $2.6bn valuation, Brex is changing the credit card landscape with a novel approach to underwriting and software. Henrique Dubugras, founder and CEO of Brex, walks us through how his company is revolutionizing one vertical at a time as it scales across an incredibly complex and highly regulated industry. Additionally, Henriqu…
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Processing over half a billion dollars in payments per year to support content creators, Patreon is revolutionizing the way we consume the internet. Jack Conte, Founder and CEO at Patreon, discusses how the legacy advertising model has led to perverse consequences on the internet, and how Patreon aligns incentives across all stakeholders, ultimatel…
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With a $1.5bn valuation, ZipRecruiter is revolutionizing careers as the #1 Job Search app in the market. Ian Siegel, Founder and CEO at ZipRecruiter, walks us through how ZipRecruiter has created a sustainable competitive advantage with the help of 1) Aggregation Theory and 2) AI/machine-learning capabilities. Ian also shares how ZipRecruiter's nov…
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What does it take to build a thriving multi-unit restaurant in fast casual dining? Leo and Oliver Kremer, brothers and founders of Dos Toros, share the key lessons they've learned bringing a taste of the Mission burrito nationwide. From managing complex supply chains to hiring and retaining talent, Leo and Oliver discuss what it takes to delight th…
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Last valued at $1.3 billion, Thumbtack provides a service marketplace for millions of consumers a year. So what's it like running the ship? Marco Zappacosta, Thumbtack's founder and CEO, walks us through how he thinks about differentiation in the gig economy, how to hire at scale, and how Thumbtack is empowering the small business economy.…
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Very few founders can tout building an app with millions of users and a marketplace that's originated over a billion dollars in loans. Jared Hecht, the founder and former CEO of GroupMe and founder of Fundera, discusses his reflections selling GroupMe in the early days of mobile to Skype (Microsoft) and the lessons he learned in that sale process. …
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What was it like scaling a marketplace after the the dot-com bubble burst? Jeff Fluhr, General Partner at Craft Ventures and former Founder and CEO at StubHub, sits down to talk lessons learned in hiring, dealing with an unfriendly regulatory environment, and exiting successfully to a strategic. Additionally, Jeff shares his take on marketplace uni…
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How do you bootstrap a CPG business to north of $100M in revenue? Doug Bouton, President and COO at Halo Top, discuss how the Halo Top team has built one of the leading consumer brands in today's grocery aisle without raising institutional capital. We'll cover the company's relentless focus on questioning the accepted norm, and how that's translate…
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What's it like to teach 25 million people how to code? Zach Sims, CEO and co-founder at Codecademy, discusses how he's empowering millions while building a scalable and sustainable business. We dig into specific levers and initiatives Zach and his team have used to increase user retention as well as the business’ entry into enterprise partnerships.…
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What's it like to monetize love? Justin McLeod, founder and CEO at Hinge, walks us through his story scaling one of the leading dating apps in the game. We'll dig into his differentiated approach to building an app that's 'designed to be deleted' and how he aims to instill transparency in all of his business decisions.…
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What's it like running America's fastest growing beverage company? Daina Trout, Founder and CEO of Healthade , walks us through how she 'follows her gut' while leading a rocketship. Additionally, we'll also discuss the challenges of manufacturing 36+ million bottles of kombucha a year and the trial-and-error iteration inherent in the founder experi…
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How do you balance running one of the highest impact non-profits, one of the largest global homebuilders, and a highly profitable retail store all at the same time? Jonathan Reckord, CEO of Habitat for Humanity, walks us through how he brings for-profit efficiency to the non-profit world. Additionally, we discuss the 'business' of running a non-pro…
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Josh Luber, CEO and Founder at StockX, has built the leading marketplace that sits at the crossroads of fashion and ecommerce. Having crossed the one billion dollar revenue run rate market in just three years, Josh and his team are set on redefining the way we as consumers consume goods. In today’s conversation, Josh and I dive into the history of …
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Reflecting on a $400M sale to Apple, Chris Barton shares Shazam's founding story and how the business has tenaciously evolved over time from both a technological and monetization standpoint. We'll also cover the key takeaways Chris had in maximizing an exit to a strategic and patterns he observes across viral consumer apps (Uber, WhatsApp, Shazam, …
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Welcome to the Subscription Economy: an age defined by customer happiness, perpetual product improvements, and more resilient business models. Tien Tzuo, CEO and Founder of Zuora ($2 billion market cap), joins us to talk through why shifting from a product-centric sale to a customer-centric subscription is so compelling and how companies like Adobe…
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How do you convince millions of users to join your online marketplace? How can the sharing economy create a cheaper, better and more convenient customer experience than legacy offerings? What are the key KPIs investors and operators should focus on as they scale marketplaces? Andre Haddad, founder and CEO at Turo, walks us through how he solved the…
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As the Co-Founder/Chairman of Blue Apron, Matt Salzberg dives into how Blue Apron scaled out its supply chain for delivering hundreds of thousands of high quality meals on a weekly basis. Additionally, given his background investing at Blackstone and Bessemer Venture Partners, Matt shares what metrics he uses to gauge the health of a DTC subscripti…
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As the Co-Founder/Former CEO of Y7 Yoga, Mason Levey shares how Y7 transformed from a weekend pop-up into the leading boutique fitness experience. We'll dive into the key performance indicators (KPIs) and metrics the Y7 team looks to optimize, how to build a resonant consumer brand, and the pain points Mason is currently looking to solve in the med…
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As the Co-Founder/CEO of Casper, Philip Krim shares how Casper transformed from a DTC product into an omnichannel brand in its mission to reinvent the sleep industry. We'll dive into the logistical headaches of serving millions of customers, the logic behind omnichannel, and the focus required to build a differentiated and sustainable consumer bran…
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