Listen to industry experts discuss topics in the manufacturing industry with a focus on the right-to-repair movement, parts identification, data management and sales processes.
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Doctor of Chiropractic and Professional Cyclist based out of Scottsdale, AZ. Former USPRO Road and Criterium Champion connecting with top elite athletes, coaches, healthcare providers, and health and wellness individuals to share their stories and insight - providing understanding the depth and breadth of what it takes to achieve your best, staying as close to health, wellness and balance as possible.
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Why does it cost more to support than to manufacture for OEMs?
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42:34
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42:34
Why does supportability cost so much for OEMs? In this episode, reunited colleagues, Sam Burgess and Carl Kenyon discuss the challenges OEMs face, drawing from their experience in the specialist vehicles manufacturing sector. Join us as we explore the pains of managing manpower costs, grappling with data quality control amidst numerous changes, and…
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Establishing Aftersales Digital Thread
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29:17
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29:17
In this episode, join hosts Tanya Tran and Sam Burgess as they dissect the persistent headache of parts data for OEM teams worldwide. Delving into the root causes of data inconsistencies and engineering and aftersales team challenges, they shed light on the legacy processes and cultural barriers that have perpetuated this issue for decades. With a …
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Outdated Tech damages your bottom line, OEMs!
1:21:27
1:21:27
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1:21:27
In this episode, we delve into the world of manufacturing aftersales, exposing the detrimental impact of outdated technologies and processes on OEMs' growth. We welcome two new guests to the show from Quotebeam: CEO Roman Piszcz and Head of Partnerships, Nikki Gonzales. Join them as they unravel the challenges and present groundbreaking solutions i…
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Join the chat with our data guru—Parris Hall alongside your hosts, Sam Burgess, and Tanya Tran, as they unravel the quirks and challenges in the world of aftersales and data management. In this episode, we uncover the struggles and solutions in this critical domain. We welcome Partful’s Head of Customer Success, Parris Hall, a seasoned professional…
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The Pains of After Sales Customers
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43:39
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43:39
We're spilling the beans on the OEMs biggest secrets and how they're shaping the after sales experience. Join us as we dive deep into topics like the importance of nailing down parts identification. You'll hear stories that range from hilarious shoe mix-ups to power outages in South Sudan. These real-life examples show just how vital it is for OEMs…
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The Hidden Side of Manufacturing - After Sales Revealed
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1:01:19
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1:01:19
This is our first episode. How exciting! We’ll talk about the overall industry challenges and how Partful came to be, alongside our valued investors Mark Robinson from Par Equity and Stanton Green from Blumberg Capital. Together, we tackle the persistent challenges faced by OEMs, their blockers to revenue, and the need for digital transformation. S…
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Ellen Noble Professional cyclist
1:07:53
1:07:53
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1:07:53
Par Eric D. Marcotte, D.C.
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Mathew Nelson - Executive Director, Arizona Trail
1:03:16
1:03:16
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1:03:16
Par Eric D. Marcotte, D.C.
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