In the latest edition of the Design Brief, we sit down with Jay Hill, the Vice President of Advanced Technology at GE Healthcare, to discuss the company's approach to product development in the complex healthcare technology space. Jay offers insights into: GE Healthcare's deep engagement with clinicians at all stages of product development, from ne…

In the latest issue of The Management Brief, host Mark Reich sits down with Marcia Brey, the Vice President of Logistics at GE Appliances. Marcia shares her extensive career journey at GE Appliances, spanning roles in design, customer service, distribution, quality, and eventually leading the company's lean enterprise transformation. Key points dis…

In this episode of the WLEI Podcast, we're joined by Dr. Carlos Frederico Pinto (aka Dr. Fred), a medical oncologist with over 30 years of experience leading transformative changes in cancer care. Dr. Pinto shares insights on using lean thinking to dramatically improve patient outcomes and access to care. Some highlights from the conversation inclu…

In this episode of the WLEI Podcast, we sit down with Jose Ferro, the founder of the Lean Institute Brasil and co-author of LEI's new book Daily Management to Execute Strategy: Solving problems and developing people every day. José shares his insights on how companies can effectively connect their high-level strategy to frontline operations and the…

In this episode of the WLEI podcast, we speak with Karen Khachikyan, CEO of Expper Technologies, and Mineh Badmagharian, the clinical and product development leader. They shared the remarkable story behind Robin, a robot designed to provide emotional support and comfort to pediatric and geriatric patients in hospitals and care facilities. What stoo…

In this episode of the WLEI podcast, we explore the LPPD principle: Understand Before You Execute. Too often, companies commit to a product design before assessing their customers’ needs, leading to development churn and failed products. The conversation examines how to avoid that trap by precisely identifying customer needs before development and …

In this episode of WLEI Podcast, we welcome Sandrine Olivencia, author of Build to Sell and expert in applying Lean principles to software development. Sandrine shares her journey from waterfall to Agile and eventually to Lean Product and Process Development (LPPD), which she sees as a more holistic and sustainable system for building great product…

In this episode of the WLEI podcast, we speak with Regis Megina, a software industry veteran who has undergone a journey from Agile to Lean. Regis shares insights on: How he transitioned from early frustrations with waterfall development to embracing Agile and Extreme Programming The challenges he faced in spreading these new ideas, and why he ulti…

In this episode of the WLEI podcast, LEI speaks with prolific author and business leader Art Byrne. During the discussion, Art shares his decades-long journey leading lean transformation, from running kaizen events with the first wave of ex-Toyota consultants in the US to leading manufacturer Wiremold to record profitability. For a decade, Art wrot…

In this episode of the WLEI podcast, LEI speaks with software industry veteran Robert Martin. Robert is one of the original signers of the Agile Manifesto and the author of several influential books, including Clean Code: A Handbook of Agile Software Craftsmanship. During the conversation, Robert shared insightful perspectives on some of the bigges…

In this episode of the WLEI podcast, Jim Womack and John Krafcik share the origin story of the term "lean." Jim led the MIT global benchmarking study of the automotive industry, which led to the seminal book The Machine That Changed the World, and John was one of the principal researchers. Jim went on to co-author a similarly influential book, Lean…

In this episode of the WLEI podcast, LEI speaks with Dr. Jackie Gerhart and Dr. Christopher Longhurst. Dr. Gerhart is a family physician and VP of clinical informatics at Epic Systems, while Dr. Longhurst is the Chief Medical Officer and Chief Digital Officer at UC San Diego Health. In the discussion, we explore: How health systems are using AI to …

In this episode of the WLEI podcast, LEI speaks with Alan Goodman, professor and department chair of quality engineering at Milwaukee Area Technical College. Alan spent his career in operations at GE before becoming a professor. The podcast explores his recent work to teach young students lean skills to prepare them for careers after school. In the…

In this episode of the WLEI podcast, we speak with Ben Armstrong, Executive Director of MIT's Industrial Performance Center, and Jim Morgan, Senior Advisor at the Lean Enterprise Institute. They share perspectives from Ben's extensive research on the history and future of US manufacturing and Jim's first-hand knowledge of developing new products an…

Electrification has given rise to new American automotive ventures such as Tesla, Rivian, and Lucid Motors. Aside from the powertrain, these companies are innovating the driving experience through breakthrough performance and by deeply integrating software into vehicle architecture. These disruptions demonstrate exciting possibilities but raise a c…

In this episode of the WLEI podcast, LEI speaks with Emily Swaney and Alli Kulp from OhioHealth. Emily is the senior director of OhioHealth's lean promotion office, leading the organization's continuous improvement team. Alli is a senior advisor in the lean promotion office and previously worked as a registered nurse. In our discussion, we explore:…

In this episode of the WLEI podcast, we speak with Dennis Wade from Oakland University and Lisa Eshbach, PhD from Ferris State University. They share their universities' programs that provide hands-on lean learning experiences for students through collaboration with industry partners. In our discussion, we explore: The backgrounds and roles of Denn…

In this episode of the WLEI Podcast, our guests are Jennifer Trask and Brittney Heatherington from MillerKnoll. Trask is the Director of the MillerKnoll Performance System (HMPS) for business processes and dealer network, while Heatherington is a continuous improvement coach for the dealer network. In our discussion, we explore: MillerKnoll’s metho…

In this episode of the WLEI podcast, LEI speaks with Billy Taylor, former operations executive at Goodyear Tire & Rubber Company. He is now President of LinkedXL and author of The Winning Link: a Proven Process to Define, Align, and Execute Strategy at Every Level. In our discussion, we explore: Billy’s career journey from third shift supervisor to…

In this episode of the WLEI podcast, LEI's guests are Mary Nell Egan and Lisa Karam from MassMutual, a leading insurance company. Egan and Karam delve into the intricacies of transformation in a traditionally cautious, large organization. In our discussion, we explore several key themes: MassMutual’s evolution from a tool-centric to a customer-valu…

LEI chats with Frank Paluch, Retired President of Honda R&D Americas, and Lara Harrington, Retired Honda Chief Engineer. Frank and Lara share how Honda utilized Lean Product and Process Development principles to launch successful vehicles like the Honda Passport. During the conversation we dive into the following: Understanding Customer Value – As …

In this episode of the WLEI Podcast, we speak with Jill Katic and Grace Eovaldi from Barton Malow, a major construction company that has recently seen significant growth. Jill and Grace share how they've been working to foster a culture of problem solving throughout Barton Malow, principally through a program dubbed Lean University. During the conv…

In this episode of the WLEI Podcast, we talk with Fabrice Bernhard and Catherine Chabiron. Fabrice is the co-founder of Theodo, a fast-growing software company, and Catherine is the author of the new book, Learning to Scale at Theodo: Growing a Fast and Resilient Company. Fabrice and Catherine share how Theodo has seamlessly integrated lean thinkin…

In this episode of the WLEI Podcast, we speak with Mehmet Gur, Senior Director of Operations Engineering at DHL eCommerce. He has been leading the company's next-generation automation efforts. Since the pandemic, DHL eCommerce – DHL's business-to-consumer unit – has faced dramatic increases in volume. This surge required new automation technology t…

In this episode of the WLEI Podcast, we speak with Jay Multanen and Jared Ragozzine from Bestbath, a manufacturer specializing in showers and bathtubs for both commercial and residential buildings. Jay is the co-CEO, while Jared is Director of Lean and Continuous Improvement. During the conversation we touch on: Organizational Transformation: Gain …

In the latest episode of the WLEI podcast, we delve into hoshin kanri (strategy deployment) with Otto Funke and Joseph Tamayo from GlobalFoundries, a global leader in semiconductor manufacturing. Otto has overseen the strategic planning process at one of GlobalFoundries' production facilities for sixteen years. He will share insights on how the sit…

In the latest episode of the WLEI podcast, we explore the topic of organizational change with Dr. Lynn Kelley, former vice president of supply chain and continuous improvement at Union Pacific Railroad and author of the new book Change Questions. Kelley posits that there is no such thing as a fixed plan for a successful transformation. Leaders must…

In the latest episode of the WLEI podcast, we take a deep dive into a new venture whose goal is to rekindle America’s industrial tradition. Re:Build Manufacturing was founded by former Amazon executive Jeff Wilke in 2021. We sat down with its CEO Miles Arnone and Chief Lean officer Bonnie Davis to learn about Re:Build Manufacturing’s purpose and ho…

While Lean can trace its direct roots to the production system launched by Toyota more than 50 years ago, its timeless appeal translates into immediate practical countermeasures in a surprising number of situations. What A Unicorn Knows, a terrific new book by authors Matt May and Pablo Dominguez, proves this by presenting a comprehensive applicati…

What is the best way to tackle complex problems? Getting better at this perennial challenge certainly fuels the beating heart of lean practice. It is the key theme in author Paolo Savaget's new book, The Four Workarounds: Strategies from the World’s Scrappiest Organizations for Tackling Complex Problems. He discusses his findings with WLEI host Tom…

Lean practice has always coexisted with technology that enables the human operators to do their job better—in the service of delivering more value with less waste to the customer. But do today’s digitized, information-saturated, workplaces provide so much assistance that the machines actually get in the way? In his new book, Augmented Lean, co-auth…

Lean veteran Billy Taylor, author of the new book The Winning Link: A Proven Process to Define, Align, and Execute Strategy at Every Level, discusses with WLEI Host Tom Ehrenfeld how to cultivate "extreme leadership" as a means of building a cohesive and top-tier organization. Bill shares a "connected operating system" that, he says, helps people a…

Organizing a restaurant kitchen is a daunting task to think about. Find and establish the problems at hand, implement an improved process to adhere to those problems. It all lends itself towards increased profitability, more respect for the workers with emphasis on value-creating work, increased tact-time; but its also much easier said than done. A…

Regret, the pervasive and often toxic emotional mess most of us invariably experience, need not be so painful, says best-selling author Dan Pink. In fact, his new book The Power of Regret counsels readers to deliberately view regret as a process that can be examined in a way to help us all lead better lives. This WLEI podcast with host Tom Ehrenfel…

In 2021 Toyota Motor became the first manufacturer from outside the United States to sell the most cars in the USA. While this news hook may very well prove to be transient, it raises key issues about what has accounted for the company’s success. What aspects of Toyota’s vaunted production system, which is foundational for lean, have supported its …

In this episode of the WLEI Podcast, Matt Savas sits down with LEI President Josh Howell and Richard Vellante, Executive Director of Community and Training Events at LEI. They discuss the labor shortage and recent supply chain issues with the perspectives and intuition, as well as addressing recent blames towards lean within the supply chain indust…

How much of your work time do you spend doing actual work that leverages what you do best? And how much of your invaluable time and focus is chipped away by myriad distractions—of which the most pernicious might be email and its constant demand for your attention. I’m Tom Ehrenfeld, host of the Lean Enterprise Institute’s WLEI podcast. I spoke with…

As we slowly emerge from the long pandemic, LEI and colleagues like the Good Jobs Institute are deeply committed to helping produce decent jobs. In this conversation, LEI President Josh Howell spoke with Executive Director Sarah Kalloch of the Good Jobs Institute about ways they are both working to help foster good work. WLEI Host Tom Ehrenfeld mod…

Roger Martin’s terrific new book When More is Not Better proposes tangible suggestions for broadening the economic gains from democratic capitalism. He critiques the concentration of wealth and power that decades of what he calls America’s Obsession with Economic Efficiency have generated, proposing tangible measures for business leaders, politicia…

Lean done right can dramatically boost the value of any enterprise over the long term, argues Cliff Ransom. For decades Cliff has been analyzing the value of companies by researching and above all visiting them to suss out the integrity of their lean practice. His detailed reports (by his firm Ransom Research) on the performance of companies such a…

Thomas Wedell-Wedellsborg makes a bold promise in his new book, What’s Your Problem? (Harvard Business Review Press, 2020). He seeks to upgrade people’s ability to solve problems by understanding how to solve the right problems. Learning to reframe problems can help people to stop chasing the wrong solutions, better understand what they are grappli…

The global pandemic coupled with profound structural economic shifts are two daunting challenges reinforcing the need for a powerful method of framing and facing crucial problems today. Over the past year, our monthly podcast WLEI has aired conversations with Jim Womack, Dan Jones, Karen Gaudet, and other thought leaders exploring the power of lean…

Professor Jeffrey Liker’s The Toyota Way: 14 Management Principles From the World’s Greatest Manufacturer has proved to be one of the most influential books of the lean movement—and beyond. Last month he published a revised second edition of this classic resource, bringing new thinking and context to his explanation of what makes this system so dyn…

The long-term success of companies like Danaher, Fortive, Herman Miller, Parker Hannifin and many others, have all validated the power of lean thinking and practice. But if that’s the case, why aren’t there more exemplars? And why do so many companies either intentionally misconstrue Lean, or fail to realize its full promise over time? Long-time Le…

“It’s only a failure if you don’t learn,” says Mr. Isao Yoshino, who shared many key lessons from his career at Toyota with Katie Anderson, who based her new book Learning to Lead, Leading to Learn on his experience and insights. Join us for a podcast with host Tom Ehrenfeld that explores the lessons gleaned from his career at Toyota. Download a co…

Lean has always promised great improvements for health care providers, but has there been a personal element that has been lacking to date? In this episode of WLEI, two healthcare giants, Kim Barnas and John Toussaint, will share a key insight from their new book Becoming the Change: they argue that personal transformation on the part of healthcare…

As all of us try to figure out how to work in this pandemic-tinted world, lean practice suggests a few practical approaches. In this special edition of WLEI, the podcast of the Lean Enterprise Institute LEI’s Josh Howell, Matt Savas, and Masia Goodman talk about how the design of the upcoming Virtual Lean Learning Experience taps into lean ways of …

Industry 4.0 is not a disruptive force that makes TPS irrelevant, but rather can be an enabler that builds on lean culture and thinking. What principles should lean companies prioritize as they introduce digital tools into their work? Lean thinkers Jeff Liker and Jim Morgan start with the basics of people, processes, and purpose. Listen in to their…

Over the past five years, the Lean Global Network’s Lean Healthcare Initiative has carried out extensive research in eight hospitals across five countries, and recently published the white paper, "5 Guiding Principles to Transform Healthcare." In this podcast, LEI Senior Coach and white paper co-author Alice Lee shares insights into the research co…

Regardless of how well you track tangible metrics in your workplace, neglecting underlying emotions has enduring costs, says Susan David, author of the best-selling book Emotional Agility. Many performance gaps are partly caused by human factors—underlying conditions that don’t necessarily show up on Pareto charts, yet have as much relevance and be…