In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Joshua Canfield, owner of Blue Box HVACR, about the value of transformational coaching in the skilled trades. They discuss how empathy, patience, and clear communication can help new technicians grow and succeed. Joshua explains why older techs often s…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Joshua Canfield, owner of Blue Box HVACR. Together, they explore how training for new HVAC technicians has changed over the years. Josh shares his own journey from being thrown into the trade with no experience to running jobs alone within weeks. They talk about the ne…

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer, to explore dual fuel systems and the importance of proper equipment placement. They talk about the difference between thermal and economic balance points, and why …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer. Jim explains the concepts of thermal and economic balance points in heat pump systems, breaking down how each affects system performance and efficiency. He walks through how to calc…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Furman Haynes, Co-Founder of WorkHero. They discuss the challenges and rewards of starting and running a small HVAC business. Furman explains how new business owners often struggle with administrative tasks, financial management, and marketing. They talk about the impor…

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System, about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address th…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System. Jessica discusses the benefits of using press fittings in HVAC and refrigeration, explaining how they provide a safer, faster, and more efficient alternative to brazing. She shares insights into commo…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Kaytee Grey, VP of Fulfillment Operations at SupplyHouse, previously Head of Demand Planning. They talk about the shift from brick-and-mortar stores to online parts buying in the trades. Kaytee explains how e-commerce makes it easier and faster to find and order the rig…

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Nate Adams, Co-Founder at Phantasm and Founder at Nate the House Whisperer, about electrifying homes and the benefits of heat pumps, solar, and other electric technologies. They discuss how these systems improve comfort, lower costs, and o…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Nate Adams, Co-Founder at Phantasm and Founder at Nate the House Whisperer. Nate explains how heat pumps provide unmatched comfort by adjusting to the home's needs and running efficiently. He talks about the importance of system sizing, load matching, and radiant temper…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his chat with Andrew Barton, CEO of AirMatch, Arenberg, Imogen Technologies LLC, and CFM Equipment Distributors. They discuss the Laser Calc tool and how it helps techs and contractors do fast and easy load calculations, both room-by-room and block load. Andrew explains …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Andrew Barton, CEO of AirMatch, Arenberg, Imogen Technologies LLC, and CFM Equipment Distributors. Andrew explains how AirMatch helps HVAC contractors build and price systems on-site using tools like Laser Calc for quick and detailed load calculations. He shares how the…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with John Ellis, a Product Ambassador at Dust Free, LP, an Instructor at Amana/Goodman/Dakin, and a Field Service Trainer at The New Flat Rate, Inc, on air quality, system design, and the role of UV lights in HVAC systems. In Part 02 of their talk, Gary an…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with John Ellis, a Product Ambassador at Dust Free, LP, an Instructor at Amana/Goodman/Dakin, and a Field Service Trainer at The New Flat Rate, Inc. He also owns Dynamic Air Consulting. He talks about indoor air quality and its key factors. John explains how thermal comfort,…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson from Sauermann Group. In Part 02 of their discussion on refrigerant leaks, sealants, and best practices in HVAC diagnostics. Diving deeper into controversial yet evolving topics, Gary and Tyler examine both the theory and field-tested realities …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about the importance of early maintenance for heating systems. Tyler explains how doing checks before the cold weather hits can help prevent issues like cracked heat exchangers, saving time and stress later. They discuss how tackling ma…

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Jim Bergmann, President of measureQuick and Director of New Product Development at Redfish Instruments Inc. In Part 2, they discuss topics like the evolution of vacuuming techniques, moving away from triple evacuation, and why modern two-s…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Jim Bergmann, President of measureQuick and Director of New Product Development at Redfish Instruments Inc. They talk about the science behind evacuation, the impact of hose size on evacuation speed, and the common misconceptions around pulling a vacuum. Jim explains how …

In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares real-world lessons from the field, focusing on pulling vacuums and handling customer repairs. He explains why larg…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with John Zimmerman, Founder & CEO of Harvest Integrated, about HVAC solutions for the cannabis industry. John explains how his company approaches retrofit applications by offering full solutions, including ductwork, electrical services, and equipment in…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with John Zimmerman, Founder & CEO of Harvest Integrated, to kick off a two-part conversation about the unique challenges of HVAC systems in the cannabis industry. John, who has a strong background in data center cooling, brings valuable expertise to the table, now applied t…

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club, and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, switches roles again to be interviewed by Scott Pierson, Vice President of HVAC & Market Strategy at Encompass Supp…

In this special episode of the HVAC Know It All Podcast, the usual host, Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club, and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc. takes the guest seat as he's interviewed by Scott Pierson, Vice President of HVAC & Market Strategy at Enc…

In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Benjamin Dryer, a Culture Consultant, Culture Pyramid Implementation, Public Speaker at Align & Elevate Consulting. Benjamin shares how real conversations and better training can reduce stress and boost team performance. He introduces a pyramid model for hon…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Benjamin Dryer, a Culture Consultant, Culture Pyramid Implementation, Public Speaker at Align & Elevate Consulting, about the emotional toll of working in the trades. Benjamin shares his personal story, including the loss of his father to suicide, and how it led him to…

In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss. They discuss the world of TT valves for heat pumps, particularly the Danfoss TR6. Jamie explains how balance port valves work, the importance of proper leak detection, and why correct ch…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss, to talk all about TX valves for heat pumps. Jamie breaks down how these valves work in both heating and cooling modes and why they need to handle refrigerant flow in two directions. They discuss t…

In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares a real-world story about residential HVAC service and why changing capacitors and contactors on a schedule can hel…

In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Nick F. (Nick Fergis), co-founder and CEO of Property.com, a site that connects homeowners with top-rated contractors. They go over the free and paid membership tiers for contractors, tools like Max Closer and Max Qualifier, and how Property.com helps build tr…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Nick F.(Nick Fergis), Co-Founder and CEO of Property.com, about how HVAC contractors can grow their business online. They talk about how Property.com connects homeowners with top-rated contractors and how HVAC pros can get free microsites to boost their visibility. Nick…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats again with Drew Tozer, author of Feel Good Homes and Partner at Foundry Heat Pumps, and Expert Advisor at Building Decarbonization Alliance and Jouleia. They talk about why right-sizing HVAC systems is so important and how old rules of thumb often lead to discomfort. Drew ex…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Drew Tozer, an energy advisor and Partner at Foundry Heat Pumps, and Expert Advisor at Building Decarbonization Alliance and Jouleia, about heat pump systems and how to make homes more comfortable. They discuss common problems like hot and cold rooms, the myths around h…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his chat with Matthew Cowley, a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at Spectronics Corporation. They discuss the leak sealants, their proper use, and common misconceptions. Matthew explains how Spectronics' oil-based, solvent-fre…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Matthew Cowley, a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at Spectronics Corporation, about the truth behind internal sealants used in HVAC systems. They explain how older polymer-based sealants caused problems due to chemical react…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with David Rames, Senior Product Manager at Midea America. In Part 2, David talks about the importance of pressure testing and evacuating each line set in multi-zone ductless systems. He emphasizes using a torque wrench to avoid over-tightening flare nut…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with David Rames, Senior Product Manager at Midea America, about how Multi-zone Ductless systems work and where they fit best. David explains why they're great for homes without ductwork and how each room can have its own comfort setting. They break down how the system runs,…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson from Sauermann Group. In Part 02, Tyler shares his thoughts on using UV dye and leak sealants in refrigerant systems. They talk about how some products, like Spectroline dye, are safe and approved by top manufacturers. Tyler also discusses the p…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie with Tyler Nelson from Sauermann Group talk about the best ways to find refrigerant leaks. Tyler explains why old methods like using soap bubbles aren't enough anymore, and how electronic and ultrasonic leak detectors can save time and avoid costly mistakes. They also talk about t…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Tyler Nelson from Sauermann Group, an expert in refrigeration and HVAC tools. In Part 02, Tyler talks about the benefits of using wireless probes and digital manifolds over traditional methods, explaining how they help improve efficiency and reduce …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about how digital tools are changing the HVAC industry. Tyler explains why using smart tools like digital gauges and apps is not just about speed, it's about proving your work, building trust, and keeping customers informed. He shares h…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Glen Schwarzman from Copeland about compressors and refrigerants. They discuss why using the wrong refrigerant can cause problems and void warranties. Glen explains different types of compressors, how variable speed tech works, and the importance of protecting compresso…

In this episode of the HVAC Know It All Podcast, host Ben Reed continues his chat with Tony Mormino, is VP of Technical Media at AIR Control Concepts and a host on HVAC TV. In Part 02, Tony shares key lessons from his career, like the value of showing up when things go wrong, how hands-on experience can boost trust, and why honesty builds strong cl…

In this episode of the HVAC Know It All Podcast, guest host Ben Reed talks with Tony Mormino is VP of Technical Media at AIR Control Concepts and a host on HVAC TV. Recorded live at AHR Expo 2025, they dive into the real-world challenges of selling large HVAC systems. Tony shares how he moved from engineering into sales and why building trust is ke…

In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares key HVAC maintenance tips for spring and summer. He talks about checking filters, fans, and airflow before diving …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Mason Parker from Wright Sales about Smart Lock, a tool-free HVAC fitting. They dive into how Smart Lock works, its safety benefits, and how it helps avoid brazing in tight spots. Mason explains its design, types of fittings, and how it connects without flaring. He shar…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Chloe Glynn, a sales genius in commercial and industrial HVAC maintenance at Midwest Mechanical (Commercial, Industrial HVAC Mechanical Services - a Service Logic Company). In Part 02, they discuss how Chloe builds trust by avoiding one-size-fits-al…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Chloe Glynn, a sales expert in commercial and industrial HVAC maintenance at Midwest Mechanical (Commercial, Industrial HVAC Mechanical Services - a Service Logic Company). Chloe explains how she sells maintenance plans for large buildings, focusing on keeping equipment…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tom Lorenz the Director of Product Management at Copeland and Emerson, Randy Ruiz, the chief engineer at Emersion, and Ben Reed who is the principal of Teal Maker and Technical Marketing Specialist at HVAC Know it All and measureQuick, about the latest Sensi thermostat …

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tom Lorenz the Director of Product Management at Copeland and Emerson, Randy Ruiz, the chief engineer at Emersion, and Ben Reed who is the principal of Teal Maker and Technical Marketing Specialist at HVAC Know it All and measureQuick, about a new wireless HVAC tool cal…

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Marlee Spiegelberg and Montana McElwain from Condair USA/CA about mold, humidity, and air quality. They explain what the water activity factor is and how it connects to mold growth. They also talk about keeping homes and buildings safe by controlling humidity. Their goa…