THE Presentations Japan Series is powered by with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The show is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of presentations, who want to be the best in their business field.
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THE Sales Japan Series is powered by with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The show is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of sales, who want to be the best in their business field.
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THE Leadership Japan Series is powered with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The Series is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of leadership, who want to the best in their business field.
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The Japan Business Mastery Show aims to draw back the velvet curtain on what is rerally going on with doing business in Japan. Everything is so different here it can be confusing. This show will take you through all those minefields and position you for success in this market.
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Japan's Top Business Interviews is the premier business interview podcast for people who want to know more about business in japan. The guests cover a range of industries and organisation sizes, to present a thorough overview of issues with leading in Japan. If you are a leader, especialy someone leading in Japan, then this is the podcast for you.
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You can go after the job you want...and get it! You can take the job you have...and improve it! You can take any situation you're in...and make it work for you! Simon & Schuster Audio is proud to present one of the best-selling books of all time, Dale Carnegie's perennial classic How to Win Friends and Influence People, presented here in its entirety. For over 60 years the rock-solid, time-tested advice in this audiobook has carried thousands of now-famous people up the ladder of success in ...
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A great start to shaking off public speaking jitters, socializing and mastering the art of small talk. The principles of public speaking written by Dale Carnegie decades ago in this book are timeless. They are just as effective in working a crowd in today’s society as they were back then. He delves into ways of commanding and charming an audience with the right energy, tone of voice, pitch, pronunciation and vocabulary. Armed with the principles highlighted in this book, you can do more than ...
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241 Tim Bailey, Principal at Bailey Consulting
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1:32:48Previously Tim was President of Consumer Products at D+M Holdings, General Manager Johnson Electric China, Director Marketing & Manufacturing Black & Decker, Controller and Sales Manager Cavalier Corporation. He has both a BBA Finance and an MBA for Loyola University Maryland Summary Tim Bailey shares his journey, reflecting on the challenges he fa…
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Don’t get this wrong. Good posture never goes out of style, yet many presenters struggle with it. Standing straight projects confidence, enables better breath control, and conveys energy. However, the presenting environment often tempts us into poor habits. Even seasoned performers—actors and singers—struggle with posture during award acceptance sp…
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An ideal work week for salespeople would start everyday with sales role play with colleagues. When we do serious exercise we warm up to get into prime condition for becoming better at our activities. It is the same with sales, we need to warm up before we interact with clients. We need to get our communication vehicle into top well maintained condi…
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Primacy and Recency for Speakers (Part Two)
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12:30In Part One, we looked at the ideas of primacy (the first thing we remember) and recency (the last thing we remember) and what this means for speakers. Now in Part Two we will go deeper with our entry and exit points of the chapters within the talk and how to choreograph the big crescendo for our polemic’s sparkling conclusion. We naturally have to…
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I remember reading once about a President reflecting on the cost controls he had instituted inside his organisation. The industry had emerged from a recession and even though the economy and the company had recovered, he had forgotten to ease the strict controls he had instituted to protect the company. Covid-19 has forced many of us to institute s…
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240 Yuichi Takayama, Country Head, Frontier Advisors
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54:07Previously Yuichi was Head of Business Development, Misaki Capital, Senior Managing Director/Global Head of Sales (International Business) Nikko Asset Management, Managing Director Tokio Marine Asset Management, Senior Analyst/International Equity, Mizuho Trust and Banking, Portfolio Manager International Equity, Chuo Mitsui Trust and Banking Summa…
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Nemawashi, translates to “groundwork” and is rooted in the practice of moving large trees. This intricate process—preparing roots, wrapping them, and relocating the tree—serves as a metaphor for meticulous preparation before decisions in business. In Japan, decisions are typically made before meetings, with the gathering itself serving as a formali…
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Selling Year In, Year Out (Part Two)
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11:36In Part One, we talked about Jan Carlzon’s insights into the importance of consistent service being provided to clients. The buyer mantra is know, like and trust in sales. We also talked about the basics of sales – prospecting and closing. Now are we going to continue the errors, shortcomings and mistakes of last year into the new year or not? Are …
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Primacy and Recency For Speakers (Part One)
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13:36Primacy refers to the beginning of something, as it enters our brain. This new entity has a powerful impact on our memory and our concentration. To muscle itself into our existing brain thought stream, takes a lot of mental energy. If successful, the new direction grabs us more powerfully than continuing with the same existing thought pattern. Rece…
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239 Rami Suzuki, President ARC Therapies
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1:02:50Previously Rami was President of Moderna Japan, CEO of Ferring Pharmaceuticals, VP Head Medical Affairs Division Janssen Pharmaceuticals, Corporate Officer, Business Development Eisai. Summary Rami Suzuki’s leadership journey is marked by adaptability, honesty, and a commitment to empowering others. Beginning her career as a cancer researcher, she …
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Don’t be delusional. Do you consider yourself moody? Perhaps not, but as a boss, your team may perceive you differently. Employees are keenly attuned to your every movement, tone, body language and expression, constantly evaluating your mood to gauge whether it's a good time to approach you with work-related matters. Your ability to mask emotions o…
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As A Leader How To Provide Guidance Your People Will Follow
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11:24Giving people orders is fine and fun, when you are the leader. Not so great when you are on the receiving end though. Collaboration and innovation are two seismic shifts in workstyle that are fundamentally different from the way most leaders were educated. Command and control were more the order of business back in the day. Hierarchy was clear, bos…
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Selling Year In, Year Out (Part One)
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10:32Journeymen salespeople are starting another year of selling. Maybe their financial year is a calendar year or maybe the year wraps up in March. It doesn’t matter, because there is a mental trick we play on ourselves that January 1st represents a new start, a new year. Sales can be exhausting and 2025 will not go down as a bumper year for the vast m…
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How Much Should You Brag About Yourself When Presenting
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10:53Bruce Springsteen’s song Glory Days lyric, “Boring stories of Glory days yeah, they’ll pass you by” pops into my head sometimes, when I hear a speaker reminiscing about their glorious past. I was sitting there at a chamber function when the speaker began to talk at length about his start in sales and his experiences. It was fascinating for him no d…
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1
238 Fabio Crisafulli, Japan C&SI Alliance & Netvibes Director, Dassault Systemes
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55:01Japan C&SI Alliance & Netvibes Director, Dassault Systemes as at December 2024 when we recorded this session. Previously Fabio was C&SI Alliance Executive, Dassault Systemes; Global Alliance Director, Strategic Business Director, Director Strategic Pursuit Team, Director Mechatronics Solution at Siemens Digital Industries Software; Project Manager …
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Stop wrecking your presentations. When delivering talks, many speakers separate their personal identities from the content, focusing solely on facts, data, and evidence. This approach, often favored by technical individuals, misses the opportunity to create deeper engagement with the audience. As an introvert, I understand the hesitation to share p…
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Leadership Principles Are An Absolute Must
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11:35Harvard Business School, Stanford Business School and INSEAD Business School are all awesome institutions. My previous employer shelled our serious cash to send me there for Executive education courses. Classes of one hundred people from all around the world engaging in debate, idea and experience exchange. One of my Indian classmates even wrote an…
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There is a process to sales. Amazingly, most salespeople don’t know what it is. They are either ignorant, because they haven’t been trained or arrogant, arguing they won’t be entangled by any formulistic wrangling. They say they follow their muse and let the sales conversation go where it may, because they are “spontaneous” creatures, residing in t…
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What Is Enjoyable About Public Speaking
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11:21For many people it may seem we are getting into oxymoron territory here. “Public speaking…enjoyable? You must be kidding mate”. Many are called upon to speak and reluctantly they give their talk without talent, enthusiasm or particular motivation. A duty, an unavoidable pain, like going back to the dentist for that root canal. As we rise in our car…
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1
237 Orjan Pettersson, Managing Director, Profoto KK
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1:06:38Previously, Orjan was Director of Sales, Japan at iPoint Systems gmbh, Area Sales Manager Thule Group, Director of Sales & Marketing Asia-Pacific, BA Bags/President Thule Japan, Directeur des ventes VB Autobatteries S.A.S., Regional Sales Manager East & SEA Optima Batteries, Johnson Controls, Import and Export Coordinator Aichi Sangyo. He has a Mas…
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Salespeople are ignorant. When interacting with Japanese buyers, personality differences play a more critical role than cultural differences. Understanding personality styles can help improve communication and sales success. A two-axis framework categorizes personality types: a horizontal axis measures from low assertion on the left across to high …
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Leaders Need To Empty Their Cup
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13:41Tokusan the scholar visited Ryutan the Zen Master to learn about Zen. Tokusan was a very smart fellow and very confident in his knowledge and experience. He was good at impressing others with his capabilities and many people looked to him for guidance and advice. After about ten minutes of conversation, Ryutan invited Tokusan to enjoy some green te…
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How To Deal with Major Misperceptions Buyers Have About Your Company
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11:05A stranger contacts you out of the blue or you meet them fleetingly at an event and they call you afterwards. They are a salesperson and they want to sell you something. Our typical reaction is one of caution. Why is that? We have all become addicted to technology which has sped everything in business up to warp speed, but somehow we are all perenn…
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Simultaneously Dealing With All Four Audience Types When Presenting
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14:14Experts, pseudo experts, amateurs, believers, sceptics, supporters, enemies make up that sea of faces in front of us when we get up to speak. We can get some basic data from the organisers about who is in the room. What industries, companies, gender, age configurations are arrayed in those venue seats. What we can’t tell are the information assimil…
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236 Alan Malcolm, Head of Strategic Partnerships, Udemy Japan
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1:02:15Previously Alan was Executive Advisor, Nikkei; Chief Commercial Officer at Exceedo; Head of Asia, Pearson, President and Representative Director Pearson Japan; Director of Client Services and Marketing Phoenix Associates; Director Asia, Soshigakuen Group; Director and COO Metropolis Japan. He has a BA in International Relations from Victoria Univer…
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Stop being weak. The beauty, weight loss, fashion, and entertainment industries inundate us with images of unattainable perfection, leaving many feeling inadequate—too tall, short, fat, thin, or unsuccessful. It’s easy to fall into the trap of wishing for better circumstances: wealthier parents, a better education, or a more favorable start in life…
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Leadership-Key Competencies Needed To Lead Others – Part Two
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12:24In Part One we looked at two broad categories of leadership competences around being Self-Aware and having Accountability. In this next tranche, we will look at being Others-Focused and at being Strategic. Others-Focused has many sub-points, but today we will investigate five key aspects Inspiring Through role modelling and communication skills, le…
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How To Deal With Major Misperceptions Buyers Have About Your Company
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11:05A stranger contacts you out of the blue or you meet them fleetingly at an event and they call you afterwards. They are a salesperson and they want to sell you something. Our typical reaction is one of caution. Why is that? We have all become addicted to technology which has sped everything in business up to warp speed, but somehow we are all perenn…
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You Need More Kiai In Your Presentation Delivery
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15:41In our High Impact Presentations (HIP) course, we do a number of presentations over two days of training. What I love about teaching this programme is that you see the results immediately. If we are teaching leadership or sales, it is very hard to see immediate results and those programmes are multi-week efforts. Day One we have the first presentat…
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How Decisions Are Really Made Inside Japanese Companies
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13:54The President of a company is a very powerful force. They drive the direction, the strategy and the culture formation inside the enterprise. In Western corporations, there are big salaries and big incentives tied to the leader’s performance, especially around profit achievement and share price gains for shareholders. We project this idea on to Japa…
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235 Michael Witt, President ,Nicole Racing Japan LLC
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1:09:10Previously Michael was Vice-President Sales and Marketing Nicole Racing, Senior General Manager BMW Alpina, Rolls-Royce, Ferrari, Nicole Automobiles, General Manager Sales Division BMW Alpina Nicole Automobiles, General Manager Aftersales BMW Australia, Director Aftersales BMW Japan Corp, Department Head Price and Volume Planning Aftersales BMW Gro…
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Some MCs are idiots. At a sports related event filled with free-flowing drinks, idle chatter, and hundreds of attendees, the presentations quickly unraveled into a comedy of errors. The MC, tasked with introducing the main speaker, faced an uninterested crowd more captivated by their own conversations than the proceedings on stage. In a desperate b…
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Leadership-Key Competencies Needed To Lead Others-Part One
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14:11Leading is super easy. You are given the title, the authority, the budget, the power and then you just tell people what they need to do. How hard can that be? As we know, leading is a snap, but getting others to follow you is the tricky bit. Our awesome power will certainly bludgeon compliance. Sadly, the troops turn off their commitment and engage…
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Do You Have An End To End Sales Process
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10:59“I like talking with people, so I want to be in sales” is a terrifying conversation to have with one of your staff. They are not doing so well in their current role, so they imagine they will just glide across to sales to have an easier time of it. They may try and do it internally as a switch of roles or they may quit their current job and go and …
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Should You Distribute Materials Before Your Speech
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10:47Sometimes the organisers of the presentation event ask us if they can distribute our slides before the speech. They are thinking that this will help the audience to follow what we are saying. Especially in Japan, audience members are probably better at reading than hearing the content. So having the slides at hand to refer to during the talk makes …
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234 Itai Yanai, COO, Plus500
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1:09:49Previously Itai was the Country Manager for Trax Retail, Co-Founder and Acting CEO for ABJ Japan, Managing Director ImpacTech, Director of Business Development APAC Kyodo International Corporation Japan, Sales Manager Moroccanoli Japan, . He has a Masters Degreee in Media and Governance/ Environmental Innovation from Keio Univerity and a BA from Te…
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Salespeople leave money on the table. The sales process doesn’t end with a signed agreement; delivery is the critical next step. Whether immediate or delayed, it’s often handled by someone other than the salesperson—usually agents, contractors, or back-office staff. Salespeople, meanwhile, quickly shift focus on new deals, leaving follow-up with bu…
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The Slings And Arrows Of Outrageous Fortune Running A Virtual Team
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14:06Japan has some set pieces around leadership. The Middle Manager boss sits at the head of an array of desks arranged in rows, so that everyone in the team can be seen. This is important because this is how the boss knows who is working well in the team and who isn’t. They can be observed every day, all day long. What time they arrive and what time t…
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Fantasies, Folly, Mirages and Other Illusions of Salespeople
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11:48“I like talking with people, so I want to be in sales” is a terrifying conversation to have with one of your staff. They are not doing so well in their current role, so they imagine they will just glide across to sales to have an easier time of it. They may try and do it internally as a switch of roles or they may quit their current job and go and …
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“Many People Say” And Other Strategies For Dealing With Pushback
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11:26Donald Trump has made this technique of “many people say….” famous for dealing with opposing views. This is not an exercise for or against Trump. Rather, it is just looking at different ways we can head off opposition to what we are saying. We should have a point of view when we speak and therefore we should also be prepared for opposing points of …
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233 Hartmut Pannen, CEO K.K. Irisu
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1:07:26Previously Hartmut was a Partner at Bizits Partners, Senior Consultant at z-anshin, Managing Director at TRUMPF Japan, Managing Director at TRUMPF United Kingdom, Managing Director TRUMPF Japan. He graduated with a Master of Science from Penn State University, and a degree in Industrial Engineering from Technische Univeritat Clausthal. Summary Hart…
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Japan discriminates against women in business. Former Prime Minister Abe’s modest targets for increasing female leadership numbers failed miserably. Abe’s campaign got nowhere, and with their tail between their legs, the Government significantly lowered their targets. This lack of progress is mirrored in Japan’s Rotary Clubs, traditionally male-dom…
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How To Have Executive Presence
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13:51Clients sometimes ask us to help their Japanese executives have more “presence”. This is rather a vague concept with a broad range of applications. There is a relevant Japanese concept called zanshin ( 残心 ). A rather difficult term to translate into English, but when you see it, you will recognise it. In Karate we do the predetermined, specified fo…
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We often hear that people buy on emotion and justify with logic. The strange thing is where is this emotion coming from? Most Japanese salespeople speak in a very dry, grey, logical fashion expecting to convince the buyer to hand over their dough. I am a salesperson but as the President of my company, also a buyer of goods and services. I have been…
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How To Sell Your Presentation To Pull An Audience
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11:52Whether we asking to give a talk or asked to present, we need an audience. The onus is on the meeting hosts to take care of the logistics of the venue and the associated tech needed to carry out the presentation. We cannot leave everything to them though, because our personal brand is tied up with the success of the event. Now “success” can be defi…
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232 Koji Endo, Chairman, Kai Group
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1:02:42Koji Endo's approach to leadership in Japan offers valuable insights into navigating the complexities of running a business in a culturally rich and nuanced environment. As the third-generation leader of the Kai Group, Endo inherited a legacy steeped in tradition and innovation. He took over the presidency at 33, following the sudden passing of his…
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Presenters get this wrong. Avoid creating a barrier between yourself and the audience. Presenters are often elevated on a stage or positioned at the front of the room, surrounded by podiums, slides, lighting, and microphones, all of which can inadvertently distance them from their audience. In Japan, standing above a seated audience requires an apo…
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Why We Need Phase Three Thinking
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13:48In business we live in the world of shallow statements of opinion. Imagine there is a topic for discussion amongst the leadership team. People will let fly with their thoughts and this becomes the basis for decision making, based on people’s statements on the matter. Usually everyone is pretty busy, so the drill is to listen to what was said and th…
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Sales Service Debacles Are The Boss's Fault
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11:15Generally speaking, we mainly have failures of follow up in B2B sales. The conduct of the sale’s meeting is normally done professionally. Perhaps the salesperson could have asked better questions or presented the application of the benefits of the solution better. Maybe they could have dealt more professionally with objections or closed the deal mo…
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Outlining Your Talk Using The Balloon Brainstorming Technique
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14:09A request came to me recently asking me to speak to an audience. So my first question was, “what would you like me to speak about?”. The answer was fairly broad. Actually, that is good and bad. Good, because there is plenty of scope to tackle various subjects, but bad because it is rather vague and obtuse. Where to start? I absolutely won’t be sear…
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