I help new and existing audiology practices implement a fee-for-service business model with confidence and ease.
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‘The Audiologist’ is a podcast series created by Phonak to offer hearing care professionals and people interested in audiology new perspectives on hearing health topics. Sennheiser has generously provided the high-performance headphones that power the exceptional audio quality of this podcast.
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Why people with hearing loss don’t use hearing aids: Insights from non-users and families.
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It’s clear from our research that family members play an important role as they provide the support that an adult with hearing loss needs to be successful with hearing rehabilitation. The team at The University of Queensland has conducted years of research into the role that family members play in improving hearing care outcomes. Study co-author Dr…
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The Audiologist - A Phonak podcast Want to elevate your practice? Subscribe to The Audiologist Podcast for exclusive interviews with leading experts, cutting-edge research insights, and practical daily tips.Par Phonak
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The severe to profound hearing loss guidelines - reloaded.
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When it comes to managing severe to profound hearing loss, it is helpful to "Start with the end in mind," as recommended by Dr. Diane Novak. We interviewed her and Prof. Pamela Souza from Northwestern University's School of Communication in this episode of "The Audiologist." Gain exclusive insights and tips for daily practice to maximize audibility…
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Small ears, big discoveries: Research in pediatric audiology with Kevin Munro
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In this episode, we delve into the exciting world of pediatric audiology with Pediatric Advisory Board member and special guest Kevin Munro, National Programme Director NIHR Manchester Biomedical Research Centre, UK. We explore the latest research and look back at the important turning points. Online resources mentioned in this episode: Bambino pro…
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Offer gold-standard hearing aid verification to your clientsLearn more the fully integrated step by step verification workflow available in Phonak Target called TargetMatch in the latest episode of “The Audiologist”.Par Phonak
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The ENHANCE study: What hearing care professionals need to know.
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The ENHANCE study has been investigating whether remediation of hearing loss in older adults with hearing aids has an impact on cognitive health. Listen to the latest episode of "The Audiologist" with Prof. Julia Sarant, Professor and Lead Chief Investigator at the University of Melbourne, Australia, and Lisa Bacic, Manager Audiology Thought Leader…
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Beyond the head shadow effect
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A conversation with Dr. Hillary Snapp on single sided deafness What do you know about Single Sided Deafness (SSD)? We bring you up to speed on the latest research and best practice guidance with Dr. Hillary Snapp, Chief of Audiology and Associate Professor, University of Miami Ear Institute, USA. Resources mentioned in this episode: Snapp H.A., Aus…
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How to improve your clients’ social-emotional well-being
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Learn why it is so important in hearing healthcare that we address the social-emotional well-being of clients. Listen to the latest episode of “The Audiologist” with Dr. Barbra Timmer, Lecturer at the University of Queensland, and Lisa Bacic, Manager Audiology Thought Leadership at Phonak HQ. Learn more https://www.phonak.com/en-int/well-hearing…
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The connection between hearing loss and physical well-being
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Think about your clients with hearing loss. Do many of them have physical health conditions? Websites mentioned in this episode: WHO: Integrated care for older people (ICOPE)https://www.who.int/teams/maternal-newborn-child-adolescent-health-and-ageing/ageing-and-health/integrated-care-for-older-people-icope# Video "WHO launches digital app to imp…
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AutoSense™ OS: The seamless listening experience, explained
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Hearing Performance series - episode 2How does AutoSense OS benefit your clients? Get the answer to this question and more by listening to this episode with Davina Omisore, Audiology Manager, and Chase Smith, Sales Audiology Manager.For over 75 years, Phonak has developed innovative technologies that improve speech understanding and sound quality. …
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Illuminating the benefits of directionality & noise reduction
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Hearing Performance series - episode 1The benefits of directional microphones are well-known and proven. Learn on the go how Phonak implements directional microphones to meet the needs of your clients. Listen to our new podcast series with Shin-Shin Hobi, Senior Audiology Manager, and Chase Smith, Sales Audiology Manager, on hearing performance. Fo…
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How to empower teens to take control of their hearing
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Pediatric Series - Episode 4 Finn Gomez, diagnosed with hearing loss at five years of age, has been working with his audiologist throughout his life. Over time, he also learned to use new tools to adjust his hearing aid technology even better to his needs. In this podcast, Jodie Nelson, Global Pediatric Audiology Manager at Phonak HQ Switzerland, t…
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Supporting teens on the hearing journey
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Pediatric Series - Episode 3 As children with hearing loss grow into their tween or teenage years, their perspective and needs change. They may become more independent, they start to advocate for themselves, and they may have different ideas for their hearing health care. In this podcast, Jodie Nelson, Global Pediatric Audiology Manager at Phonak H…
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How remote support can help to strengthen the relationship between the family and the audiologist
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Pediatric Series - Episode 2 Remote support in pediatrics being a relatively new concept, there is little best practice or guidance available on how to ideally conduct appointments with families and kids virtually. In this podcast, Jodie Nelson, Global Pediatric Audiology Manager at Phonak HQ Switzerland, talks to Pediatric Audiologists Premdeep Bh…
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How COVID-19 revealed the benefits of remote support for children and teens at Evelina London Children’s Hospital
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Pediatric Series - Episode 1 Despite the technology being in place, most hearing care professionals preferred working traditionally with families and kids until COVID-19 changed the rules. In this podcast, Jodie Nelson, Global Pediatric Audiology Manager at Phonak HQ Switzerland, discusses the benefits of remote support for children and how the pan…
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Dr. Yasmin Battat | Oracle Hearing Center
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Working for an ENT and contemplating leaving to start your own adventure? This episode is for you! Worried that it won't work? Try opening your business during COVID. Dr. Battat has a story of faith and good old fashioned grit. I hope you enjoy it as much as I enjoyed listening.Par Erica
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Why is it still a topic?Despite the incredible advances in hearing aid technology over the last several decades, stigma still exists around hearing loss and hearing aids.In this podcast, Davina Omisore, Audiology Manager at Phonak HQ Switzerland, and Dr. Gurjit Singh, Senior Research Audiologist at Phonak Canada, discuss why this stigma still exist…
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Unlocking the ear’s great potential with Phonak Audéo Fit™
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Scientific literature has discovered that hearing loss is associated with reduced physical activity. People with hearing loss tend to move less and less well than their normal hearing peers.In this podcast, Michael Preuss, Audiology Manager at Phonak, and Emily Urry, Research Scientist in Health and Innovation at Sonova, discuss how physical activi…
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Auditory skills training tools in the HearingSuccess portal
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Episode 2Over 65,000 individuals already using listening practice tools. Learn more about the offering in the HearingSuccess portal by listening to this podcast with Lisa Bacic, Rehabilitation Manager at Phonak and Valeri LeBeau, Senior Rehabilitation Manager at Advanced Bionics.Par Phonak
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Episode 1The World Health Organization recently acknowledged that auditory training helps people to better use hearing in all situations. So how can audiologists better integrate these methods into their own practices? In this podcast, Lisa Bacic, Rehabilitation Manager at Phonak and Dr. Maren Stropahl discuss the impact and benefits of auditory sk…
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The real world performance of Audéo Life
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Audéo Paradise Life is the world’s first waterproof rechargeable hearing aid, combining the hearing performance of Audéo Paradise with a robust new housing that provides additional protection from water and sweat. Sound too good to be true?In this podcast, Chase Smith, Sales Audiology Manager and Anne Miller, Research Audiologist, talk about how Au…
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It's no secret I wasn't a huge fan of Redux when it first came on the market. In this episode, Matt and I discuss the what changed my mind and how various offices have implemented this device in their practice as well as revenue generation. Testimonial from a patient of mine: "I just wanted to let you know that I am hearing a difference in my aids …
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Dr. D'anne Rudden | Longmont Hearing and Tinnitus Center
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Join Dr. Rudden and I as we reminisce about her early days as an employee turned business owner. She talks about the early days of unbundling and how her forward thinking as changed her business model of today.Par Erica
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Dr. Heather Malyuk | Soundcheck Audiology
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Ever heard of a Music Audiologist? Listen as Dr. Malyuk educates us on the world of alternative service model deliveries, hearing solutions, musicians and what exactly a music focused audiologist does on a day to day basis. Not only does Dr. Malyuk own Soundcheck Audiology, she is also the head of Audiology for Tuned. Head over to Tunedcare.com to …
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CROS and Unilateral Hearing Loss - the evidence!
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Poorer overall well-being and increased loneliness are a few challenges clients with Unilateral Hearing Loss can experience. So, how can CROS and BiCROS solutions provide much needed help? Jane Woodward, MSc, Audiology Manager, Phonak HQ, and Elizabeth Stewart, AuD, PhD, Research Audiologist, PARC U.S., discuss in this podcast episode.…
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Don’t just ask what they do, ask what they have stopped doing.
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For clients with severe to profound hearing loss, it is crucial to regularly measure outcomes even if their audiogram is stable. In this episode of our podcast series on severe and profound hearing loss, audiologist Judith Bird talks about the importance of ongoing care. As a clinical scientist at Cambridge University Hospitals in the UK and contri…
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“There isn’t just one type of tinnitus patient or intervention”
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Guidelines for severe and profound hearing lossIn this episode of our podcast series based on the new guidelines for best practice in the audiological management of severe and profound hearing loss, Bernadette Fulton, audiology manager at Phonak HQ, talks to Neuropsychologist Dr. Maren Stropahl about tinnitus and how to treat it. A researcher at So…
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”You can lose your hearing frighteningly quickly or cruelly slowly.” Lord Jack Ashley of Stoke
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Guidelines for severe and profound hearing lossIn this episode, Dr. Lorraine Gailey, tackles the importance of including communication partners in audiological care. As previous CEO for Hearing Link, a rehabilitation service for adults with severe and profound hearing loss, Dr. Gailey knows that there are not many people who really understand what …
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A life-changing decision: Starting the conversation
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Guidelines for severe and profound hearing lossCochlear implants can be life changing for clients with severe and profound hearing loss. But what if the client is hesitant to get a cochlear implant? And which clients are candidates for a cochlear implant? Audiologist Judith Bird, Head of Audiology and Emmeline Centre for Hearing Implants at Cambrid…
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“Yes! Everyone with severe to profound hearing loss should be offered remote microphones.”
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Guidelines for severe and profound hearing lossRemote microphone systems should be offered to all clients with severe to profound hearing loss. Professor Linda Thibodeau and has shown through her research key benefits of remote microphones in challenging communication situations. Listen to Professor Thibodeau, from the University of Texas at Dallas…
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“It becomes important to know exactly what the patient is receiving through their hearing aid.”
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Guidelines for severe and profound hearing lossPeople with severe and profound hearing loss have different needs in terms of their application than those with mild to moderate loss. In this episode of our podcast series, Bernadette Fulton, audiology manager for severe to profound hearing loss at Phonak HQ, talks to Pamela Souza, Professor and Chair…
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Dr. Rebecca Grome | Ears 4 U Hearing services
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Dr. Grome is located in Nashville, TN. As a previous hearing aid rep, she has seen it all. Listen as she walks you through her journey of purchasing a practice, hitting an all time LOW, pivoting and coming out on top.Par Erica
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“There are so many tools in our toolkit” when fitting hearing aids
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Guidelines for severe and profound hearing lossPeople with severe to profound hearing loss face different challenges and issues. How can hearing aids help to balance these out? Pamela Souza, Professor and Chair of the Department of Communication Sciences and Disorders and Knowles Hearing Center at the Northwestern University in Illinois, US, provid…
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Dr. Marni Novick | Silicon Valley Hearing Aid and Audiology
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Dr. Novick discusses providing services and "finding your passion beyond the widget" in order to stand out and be an expert in the field of audiology. She encourages those to do what's best for their business while providing best practices. Curious about zoom consults? This is a must listen. Join us on our facebook group: https://www.facebook.com/g…
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“Assessment is my favorite type of appointment.”
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Guidelines for severe and profound hearing lossWhat is the role of audiological assessment in the management of clients with severe and profound hearing loss? For Laura Turton, a clinical audiologist and editor of the recently published guidelines for best practice in audiological management of severe and profound hearing loss, the audiological ass…
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Is that deaf with a capital D?
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Guidelines for severe and profound hearing lossIn this episode of our podcast series based on the new guidelines for best practice in the audiological management of severe and profound hearing loss, we are looking into the nature of severe to profound hearing loss with guest speaker Laura Turton, a clinical audiologist and editor of the guidelines.…
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Laura Turton - New Guidelines needed?
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Guidelines for severe and profound hearing lossIn the first episode of our podcast series on severe to profound hearing loss, Bernadette Fulton, audiology manager for severe to profound hearing loss at Phonak HQ in Switzerland, talks to Laura Turton, a clinical audiologist from the UK, who was the editor of the recently published guidelines for bes…
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Dr. Liz Rogers | Southeast Kentucky Audiology
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A pioneer for unbundling in a rural market, Dr. Rogers has it all in this episode. She purchased an existing private practice and quickly transitioned to a fee-for-service model to better serve her population. She offers vestibular and cochlear implant services as well. Join our private facebook group for audiologists at: https://www.facebook.com/g…
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Dr. Sarah Curtis | Sounds of Life Hearing Center
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Dr. Curtis opened her practice in 2018 and believes in giving back by having students and precepting from the beginning. Her relationship with the area university has allowed her to have this ability and offer a well rounded experience. Listen as she discusses her approach to having students and how she quickly grew. Join our private facebook group…
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Dr. Laura Pratesi | Citrus Hearing Clinic
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Want to start your own practice? Listen in as Dr. Pratesi discusses her journey from employee to employer and her novel approach to contacting referring physicians. Join us in our private facebook group: https://www.facebook.com/groups/360250875191406 Shoot me a DM @theunbundledaudiologistPar Erica
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Dr. Maria Morrison | Geneva Hearing Services
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Join Dr. Morrison and I as she explores being open to opportunities and what that can mean to your bottom line. Expanding services such as school screenings and industrial screenings are easy to do when you know your hourly breakeven. Join me in our private facebook group for unbundled practices: https://www.facebook.com/groups/360250875191406 Got …
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Avoiding Dips in Cash Flow - 3 Tips
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If you are transitioning from a bundled model to a fee for service model, cash flow has the potential to take a dip. Cash is KING! Use these simple tips to manage your cash flow and get your team all on the same page. Question? Shoot me a DM @theunbundledaudiologist Join our private facebook group: https://www.facebook.com/groups/360250875191406…
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Dr. Alexandra Tarvin - Elevate Audiology
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Do you often wonder how to address the in-network vs out-of-network insurance conversation with patients? Dr. Tarvin walks you through what to have your front office staff say when addressing 3 appointment types. Spoiler alert: She is out-of-network with most insurances! Listen as Dr. Tarvin talks about how she started her new practice 3 short year…
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Dr. Emily McMahan - Alaska Hearing and Tinnitus Center
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Dr. Emily McMahan of the Alaska Hearing and Tinnitus Center takes a no nonsense approach to patient care. Utilizing an unbundled approach is aligned with her view that Audiologist's offer so much more than just a widget. Listen as she talks about her approach to providing services and tinnitus treatment with a co-managed care approach and how the p…
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Dr. Mindy Brudereck- Berks Hearing Professionals
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Listen to hear Dr. Brudereck's journey from bundled to unbundled. She discusses transitioning patients from life time service to fee-for-service as well as terminology she uses with existing users and new users. Find out WHY she moved to this model and how it affected her financially. "There is nothing else we do in life where we don't practice it.…
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In this episode, Dr. Person discusses a unique hearing aid benefit that was expiring at the end of the year. During her celebration of her good fortune, she is faced with the harsh reality that she is still addicted to bundling. Why did this happen? How did this happen? Listen to uncover how she plans to combat this moving forward. Follow us @theun…
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Interview with Dr. Maura Chippendale
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Join us to hear from Dr. Maura Chippendale of Chippendale Audiology as she discusses her journey from employee to business owner. Listen as she describes her decision to transition from a bundled clinic to an unbundled clinic with multiple offerings for her patients. Watch the live version in our private facebook group: https://www.facebook.com/gro…
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3 Tips to Dipping Your Toes into Unbundling
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Dr. Person discusses 3 tips to implementing an unbundle approach. She covers KPIs and using a robust OMS system. If you are an audiologist looking to start a new unbundled audiology clinic or an existing practice looking to transition, this is the podcast for you. Like us on facebook at: https://www.facebook.com/theunbundledaudiologist Join us on f…
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Welcome to the Unbundled Audiologist!
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During this episode, Dr. Erica Person, an audiologist with almost 20 years of experience, discusses her journey from a muli-million dollar bundled hearing aid practice to her current unbundled clinic in rural Indiana. If you are an audiologist looking to start a new unbundled audiology clinic or an existing practice looking to transistion, this is …
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We are no marriage counselors!
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An expert talk with Kris English and Christine JonesIn this episode of our podcast series on Family-Centered Care (FCC), Kris English, Professor Emeritus at the University of Akron, Ohio, USA, tackles difficult conversations and the emotional aspects of Family-Centered Care in audiological practice. How can difficult conversations be turned into th…
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