It's Just Easier If I Do It

Psychology of Customer Success

Do you feel completely overburdened with work - but can't begin to imagine how to show someone else how to do it?
Worried it won't get done correctly and you will be blamed?
Learn how to stop choosing short term benefit over long term success in this episode:
It's just easier if I do it...
BY THE TIME YOU FINISH LISTENING, YOU’LL DISCOVER:

• How to delegate tasks in a way that your team will thank you for
• What to delegate - and what to keep for yourself
• How to create a culture of empowerment
• The foolproof template I've used to delegate for over ten years
  Grab the template here!

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com

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Chapitres

1. The biggest lie in CS Leaders Tell (00:00:00)

2. Short-Term Benefits and Long-Term Consequences (00:02:17)

3. The Missed Opportunity (00:04:39)

4. Embracing the Power of Empowerment (00:05:38)

5. The Importance of Delegation and Clear Expectations (00:07:01)

6. Coaching vs Teaching (00:09:54)

7. Overcoming the Fear of Delegating (00:13:17)

8. What You Should Really be Doing (00:14:11)

9. Implementing Change and Building a Culture of Empowerment (00:16:06)

10. Managing Anxiety Around Job Security (00:18:27)

11. Dealing with Mistakes (00:20:25)

12. How To Give It A Try (00:22:10)